Can't cancel after migrating to new server
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Question

Can't cancel after migrating to new server

by
Oldiesmann
Created on 2018-05-09 16:04:03 (edited on 2024-09-04 14:23:46) in VPS-old

I recently purchased a new VPS server and migrated everything to it, and wish to cancel the other one, but I am unable to do so. When I go in to manage the renewal and select the option to not renew it, I get an error saying "The billing contact that you have selected is assigned to none of the services.". I have filed a support ticket regarding the cancellation as well but have not gotten a response yet. I just want to make sure I'm not going to be billed for the old server when it's up for renewal in a few days.


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