Just purchased a dedicated server and seems it was misprovisioned (errors with IPMI and IP management).
I'm trying to reach support and the opening the help center just keeps redirecting me to the following URL
https://ca.ovh.com/auth/?
Seems the URL above is for users from another region (Canada?) and I cannot open a ticket there so it does not accept my account for login.
Calling the phone and seems they only work Monday > Friday from 8 AM to 6 PM and technical help is not offered over the phone unless you purchase a Premium support package?
Hopefully someone reads this and gets back to me. Don't want to leave OVH but I will if I have to.
Can't imagine what people hosting production environments here do in case of an emergencies.
Cannot open a support ticket? Infinite redirection to wrong portal..
Related questions
- Webinar: Getting started with Kubernetes
24644 
24.10.2024 14:17
- Rancher : Simplify the management of your Kubernetes clusters
24281 16.09.2024 15:12
- OHV.net is hosting a zoophilia and pedophilia site!
15140 05.01.2019 21:00
- Payment problems
14407 26.07.2022 09:27
- roundcube webmail down
14036 24.10.2024 14:15
- Pending order for 10 days
13221 16.09.2024 15:10
- Hébergement base de données MySql
12365 20.02.2018 12:52
- Seems like spam with an .ovh domain name - But to an email address I don't use with OVH
11645 07.09.2024 08:36
- Upsurge in network abuse coming from "OVH". Please help
11337 08.02.2018 12:51
- About the General Chat Category
10335 22.05.2017 09:11
This is the solution. Use the correct link to your country:
https://help.ovhcloud.com/csm/en-gb-faq-support?id=kb_article_view&sysparm_article=KB0054551
OVH has not fixes this since 9.9.2024.
OVH Support was not able to help. I found the solution myself.