I want a server, I make the purchase and I end up disappointed.

It turns out that on December 29, 2021 I was finally able to gather the necessary cash to be able to hire one of their servers for 1 year, everything very well made the payment and after that this purchase of the server became hell, they asked me for documents and I sent them to you and to the date they do not solve anything for me !!!!! I already sent them 3 times the documentation and even so it seems they are not interested in customer service !!!! :rage::rage::rage: