Log in and reset password issue
... / Log in and reset password...
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Question

Log in and reset password issue

by
NatachaW
Created on 2020-02-11 11:31:09 (edited on 2024-09-04 14:23:41) in MX Plan

Hello, I am experiencing 2 problems :
1) I do not receive any email to recover / reset my password
2) When I enter my ID and password, which are correct, it can log in and enter into my profile 1 out of 10 times ! The rest of the time, it sends me a message saying ID or password is invalid although they are right.
HELP please :)


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