MX Plan : Email recovery
... / MX Plan : Email recovery
BMPCreated with Sketch.BMPZIPCreated with Sketch.ZIPXLSCreated with Sketch.XLSTXTCreated with Sketch.TXTPPTCreated with Sketch.PPTPNGCreated with Sketch.PNGPDFCreated with Sketch.PDFJPGCreated with Sketch.JPGGIFCreated with Sketch.GIFDOCCreated with Sketch.DOC Error Created with Sketch.
Question

MX Plan : Email recovery

by
Jerome Haxhiaj
Created on 2025-03-11 14:38:32 in Offre MX Plan

Hello everyone,

I use an MXPLAN 1 hosting as my personal email.
All the email in the Inbox directory were deleted and this correlates with the moment when I setup KMail email client however I can't prove the causality.
Deleted email does not appear on the "Deleted Items" directory however the space usage hasn't changed which makes me think that my email might stil bel there.
Is there any possibility to recover those deleted emails?

Thanks


1 Reply ( Latest reply on 2025-03-17 15:13:40 by
fritz2cat 🇧🇪 🇪🇺
)

Hello,

The restore of a backup is a manual task to request to OVH via a support ticket. So far, it was known to be invoiced 160€ VAT excl.