My dedicated server with Kimsufi seems to be down and I can not login to Control Panel because after entering valid login and password the system asks for some verification code which was sent to my email. But I can not read my emails, because my emails are exactly on the dedicated server which is down. I can not find any support form or email address for getting support from Kimsufi. Anybody has an idea?
General Chat-old - My email server is down and I can not restart it, because Control Panel requires emaile
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Hey @MarianV1,
When something similar happens to you again, you can contact the support team by opening a ticket from your control panel, or by accesing the https://www.ovhcloud.com/en/contact/ support page.
I hope it will be solved soon,
Sergio Turpín
The case is solved. For those having the same issue, there is an online form for changing email address at https://www.ovh.co.uk/cgi-bin/en/procedure/procedureChangeEmail.cgi
M.
Thanks, the issue has been resolved. For the case if somebody has the same problem, there is a form to change the email address linked to an account at
https://www.ovh.co.uk/cgi-bin/en/procedure/procedureChangeEmail.cgi . After having changed email address I was able to login to Control Panel and solve the problem.
Marian