Hi, I have paid for 2x Intel Xeon Silver 4214 server 390 euro and money was withdrawn from my card. But I see in My Orders page that you have declined my order with reason:
The data associated with this order does not have the necessary guarantees for the transaction. Please renew it using another payment method.
Why you don't give my service which I paid for it ?!
This is my payment successful page image :
https://imgur.com/uersNnO
This is my Orders page which I see that my order was declined which I paid :
https://imgur.com/em51JIS
OVH cancelled my order after payment done!
Related questions
- API keys WebGUI
18778 
10.11.2023 11:25
- How to completely close your OVH Account
17626 05.07.2019 14:26
- OVH Manager exceptionally slow
17479 19.04.2018 11:11
- I cannot complete registration
16251 10.01.2022 13:34
- Hubic issues downloading files and backup archives
14094 17.04.2018 11:12
- Remove / Change API Token
13258 27.10.2022 14:36
- DMARC record, available or not?
12906 18.07.2018 09:10
- Plesk server update error - Help
12052 20.07.2020 08:11
- [Beta] Experience the New OVHcloud Control Panel!
11534 05.02.2026 13:18
- Oops! An error has occurred creating the account
11085 01.04.2020 17:59
I have the same problem today and contact support but there is no response...
How did you solve it
I have the same problem today and contact support but there is no response…
How did you solve it
I have the same problem and there is no response too
Same problem, created the order 2x, the same happened, and support is quite shi*****
I have the same issue. and no help from them. really bad experience!
Hello,
Please open your own topic, and provide meaningful information.
(e.g. what server, what domain name, what payment method ?)