It's been more than 72 hours since I paid for the dedicated server, but deployment still hasn't started. On December 4th, the status was updated to indicate successful payment, but then nothing. Today is December 8th. How many more days do I have to wait? Before payment, the deadline was 72 hours. Please help me resolve this issue!
Themen: Service billing
7959 
04.11.2024 16:10
Hello, Please raise an incident from your customer control panel.
Here we are just other customers, and we cannot help you, and we have no access to your private data.
(was it a dedicated server at a reduced price for Black Friday, e.g. ?) -> it is not uncommon that the announced delivery times are not respected in such cases.
Hello, Please raise an incident from your customer control panel.
Here we are just other customers, and we cannot help you, and we have no access to your private data.
(was it a dedicated server at a reduced price for Black Friday, e.g. ?) -> it is not uncommon that the announced delivery times are not respected in such cases.
The order was delivered about two hours ago. I contacted this support team because other ticketing options are simply unavailable. The AI primarily handles chats, which is completely ineffective in solving user issues.
Thank you for your feedback.