Dedicated Servers - Unable to login and support ticket confusion
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Frage

Unable to login and support ticket confusion

Von
PaulR3
Erstellungsdatum 2021-01-28 08:15:10 (edited on 2024-09-04 14:24:15) in Dedicated Servers

Hi,

I was trying to install a SSL Certificate and couldnt get it to work. I ended up disabling Smart Card on my windows server.

When I try and RDP it wont let me login due to this.

I have raised a support ticket and was sent an email saying they have a proposed solution, reply accept or decline.

There was no evidence on the ticket of what they was proposing todo so I just replied to the ticket saying what is the solution etc. And OVH hasnt replied yet.

I was just woundering if anyone else has had a similar issue or do i just need to wait it out?

My servers been down now for about 17hrs


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