General Chat - OVH cancelled my order after payment done!
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OVH cancelled my order after payment done!

S
Von
SavciE
Erstellungsdatum 2021-04-26 07:35:01 (edited on 2024-09-04 14:23:16) in General Chat

Hi, I have paid for 2x Intel Xeon Silver 4214 server 390 euro and money was withdrawn from my card. But I see in My Orders page that you have declined my order with reason:
The data associated with this order does not have the necessary guarantees for the transaction. Please renew it using another payment method.
Why you don't give my service which I paid for it ?!

This is my payment successful page image :
https://imgur.com/uersNnO

This is my Orders page which I see that my order was declined which I paid :
https://imgur.com/em51JIS
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4 Antworten ( Latest reply on 2025-07-23 19:21:38 Von
fritz2cat 🇧🇪 🇪🇺
)
M

I have the same problem today and contact support but there is no response...
How did you solve it
Hilfreich (0)
Y

I have the same problem today and contact support but there is no response…
How did you solve it
Hilfreich (0)
O

I have the same problem and there is no response too
Hilfreich (0)
R

Same problem, created the order 2x, the same happened, and support is quite shi*****
Hilfreich (0)
ZT

I have the same issue. and no help from them. really bad experience!
Hilfreich (0)

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