Server to server transfer problem
BMPCreated with Sketch.BMPZIPCreated with Sketch.ZIPXLSCreated with Sketch.XLSTXTCreated with Sketch.TXTPPTCreated with Sketch.PPTPNGCreated with Sketch.PNGPDFCreated with Sketch.PDFJPGCreated with Sketch.JPGGIFCreated with Sketch.GIFDOCCreated with Sketch.DOC Error Created with Sketch.
Question

Server to server transfer problem

by
Sourena Parham
Created on 2025-11-28 17:39:47 in Bare Metal Products

Servers cannot connect to each other. I have a server in OVH Canada. Now I ordered another server in OVH US. Yesterday servers saw each other. I transfered half of my websites. Today when I try to do the same transfer with WHM transfer application It gives connection error. I can SSH both computers from my laptop. But I cannot ping each other. I checked the firewalls CSF and CPHulk. IPS are not blocked. What am I missing? Could it be OVH firewalls?


1 Reply ( Latest reply on 2025-11-28 19:53:32 by
fritz2cat 🇧🇪 🇪🇺
)

Hello, 

You are talking to a community of users, nobody knows about you and your servers, in what DC they are hosted, etc.
If you cannot ping, there is a firewall blocking it, for sure.

Temporarily disable the firewall,
Launch a traceroute.
Do a ssh from server A to server B and vice-versa. 
Be creative.