Mistake when creating new account

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Hello everyone

I was in the process of making and paying for my account and had filled in all the details and clicked on pay by PayPal and the system did not register my account details and now I can’t sign into the new account
I had to make this free account just to try get some technical support on the issue
Haven’t a clue how to resolve this
If you’ve came across the same issue please can you advise