How can i contact a Startup Program Manager and/or request a technical consulation?

Introduction

As a member of the OVHcloud Startup Program, you can contact our Startup Program Managers for various questions and needs. Whether you want to understand the benefits of the program, request a technical consultation about your server infrastructure, learn about our products, explore partnership opportunities, or find out where to meet us at events, our teams are here to guide you. You can also ask for advice on how to use your free credits. All these topics are covered in detail during your onboarding session at the start of the program, but our Startup Program Managers are available for ongoing support.

Key Points

• General Questions About the Startup Program: Our Startup Program Managers are available to answer any questions about OVHcloud's Startup Program and the support it offers.
• Technical consultation: As a member of the OVHcloud Startup Program, you have access to hours of technical consultation for your server infrastructure. This consultation is designed to help you assess whether your server infrastructure meets your needs and, if not, how to evolve it with the help of our technical experts.
• Technical Incident: For any questions related to an order or an ongoing incident affecting one of your services, we strongly recommend contacting our commercial and technical support teams via https://help.ovhcloud.com/ before reaching out to our Startup Program team.

Steps to Follow

• Contact us by Email:

You can contact our Startup Program Managers by email for any questions or requests related to the Startup Program, as well as to access technical consultations. Please make sure to choose the appropriate email address based on your geographic region. The table below will help you identify the correct email to use according to your location, so you can connect with the team for your area.

• Contact a Startup Program Manager Directly:

If you are already in contact with or have met one of our Startup Program Managers, you can reach them directly via LinkedIn. You can find the complete list of our Startup Program Managers on our website.

• Meet Our Teams at Events:

We regularly organize or participate in events where our Startup Program Managers are available to answer your questions and introduce you to the OVHcloud Startup Program. You can check the complete list of our events on our website.

Conclusion

OVHcloud's Startup Program offers you personalized support throughout your journey. Whether you need advice on using your credits, collaboration opportunities, or technical consultations, our Startup Program Managers are here to help. Feel free to contact them by email, meet them in person at events, or reach out via LinkedIn. For urgent technical issues, our support and sales teams are also available to assist you. We look forward to supporting the growth of your startup and helping you achieve success.