Web Hosting - Why is OVH not reacting to abuse /or reacting late ?
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Why is OVH not reacting to abuse /or reacting late ?

Von
ragnar8276
Erstellungsdatum 2025-06-09 19:54:41 in Web Hosting

Hey,
I reported two websites to OVH abuse, one on 17/05/25 (suspended 01/06/25) and second one on 24/05 (still working), why is OVH not reacting to abuse properly ? Do you want to have problems with ICANN ?

This is reports
#RNPTXCFPZP
#GCNSVNQVTJ


1 Antwort ( Latest reply on 2025-06-23 14:29:32 Von
^FabL
)

Hello @ragnar8276 

First of all, I'd like to thank you for taking the time to make these reports. 🙏

In order to respond to your request, it's first necessary to define what an abuse request is and in which cases it should be made. 

📖 The OVHcloud abuse form is designed to "enable the reporting of illicit content or activities disseminated by means of the services made available to its customers."

🔗 You will find the terms and conditions in the link below: https://www.ovhcloud.com/en/abuse/terms-and-conditions/

What about processing times? 🤔

To understand how an abuse request works, how it's processed and how long it takes, it's important to take several parameters into account. (Discussions with the customer, legal context, etc.)

📽️ You'll find an explanatory video below.

Rest assured that your requests will be analyzed and action taken if necessary.

Regards,

^FabL