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User cannot reach website (too long to respond)

K
Von
KacperS
Erstellungsdatum 2024-04-23 13:33:43 (edited on 2024-09-04 14:23:45) in Web Hosting

Hi,

While one of our customer is trying to connect to any of our websites, he gets that error.

This site can't be reahced
ezkursy.pl took to long to respond

ERR_CONNECTION_TIMED_OUT

our DNS is ok, because anyone else dont have following problem

i checked errors and logs, and it dont have any of his ips

he claims, that he cleared his web browser cache, disabled antivirus and restarted his router

Is there any chance, that error is on our site?

- my domain is ezkursy.pl
- I use web hosting Performance 1

I will be very thankfull for any help.
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