How bad is the OVH support?
BMPCreated with Sketch.BMPZIPCreated with Sketch.ZIPXLSCreated with Sketch.XLSTXTCreated with Sketch.TXTPPTCreated with Sketch.PPTPNGCreated with Sketch.PNGPDFCreated with Sketch.PDFJPGCreated with Sketch.JPGGIFCreated with Sketch.GIFDOCCreated with Sketch.DOC Error Created with Sketch.
Question

How bad is the OVH support?

by
UR
Created on 2026-02-11 08:39:57 in Support & Communication

I have posted a ticket about port 25, which I would like to know if blocked before purchasing a VPS product. It has been more than 18 hours and no response on that. So I want to know if the support is really that bad? 


1 Reply ( Latest reply on 2026-02-16 13:57:22 by
^FabL
)

Hello,

I see that your two support requests have now been resolved.

If your business requires specific response and/or intervention times, I invite you to consult the different levels of support offered by OVHcloud.
https://www.ovhcloud.com/en/support-levels/plans/

I hope you enjoy browsing our community forum. 

^FabL