MX Plan - OVH email login service having problems?
... / OVH email login service h...
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Frage

OVH email login service having problems?

Von
Rotaract-ERIC-IT
Erstellungsdatum 2022-07-04 09:28:15 (edited on 2024-09-04 14:24:35) in MX Plan

Hello everyone,

My **domain name** is : rotaracteurope.eu

And I use **the offer** : pro2014

**Problem:** I was able to log into one of our emails in this domain yesterday (1st of July 2022) and in the previous days, but today one of them simply won't log in.
It appears to log in successfully, but then the page starts loading and just goes back to the initial login page at:

https://webmail.mail.ovh.net/owa/

Also, when loading that page, there is the following JavaScript error seen in the browser's console:

> js_GGBt7IWqBqOzbxcXJBPoJbGIUawcSoT1TnPp4X9jgEU.js:7 Uncaught (in promise) Error: Uncaught, unspecified "error" event. ([object Object])
> at W.emit (js_GGBt7IWqBqOzbxcXJBPoJbGIUawcSoT1TnPp4X9jgEU.js:7:31535)
> at te. (js_GGBt7IWqBqOzbxcXJBPoJbGIUawcSoT1TnPp4X9jgEU.js:7:89875)
> at W.emit (js_GGBt7IWqBqOzbxcXJBPoJbGIUawcSoT1TnPp4X9jgEU.js:7:31714)
> at te._dispatchAlgoliaError (js_GGBt7IWqBqOzbxcXJBPoJbGIUawcSoT1TnPp4X9jgEU.js:7:47657)
> at site-core.js:1:12654
> W.emit @ js_GGBt7IWqBqOzbxcXJBPoJbGIUawcSoT1TnPp4X9jgEU.js:7
> (anonymous) @ js_GGBt7IWqBqOzbxcXJBPoJbGIUawcSoT1TnPp4X9jgEU.js:7
> W.emit @ js_GGBt7IWqBqOzbxcXJBPoJbGIUawcSoT1TnPp4X9jgEU.js:7
> te._dispatchAlgoliaError @ js_GGBt7IWqBqOzbxcXJBPoJbGIUawcSoT1TnPp4X9jgEU.js:7
> (anonymous) @ site-core.js:1
> Promise.catch (async)
> te._search @ js_GGBt7IWqBqOzbxcXJBPoJbGIUawcSoT1TnPp4X9jgEU.js:7
> te.searchOnlyWithDerivedHelpers @ js_GGBt7IWqBqOzbxcXJBPoJbGIUawcSoT1TnPp4X9jgEU.js:7
> t.search @ js_GGBt7IWqBqOzbxcXJBPoJbGIUawcSoT1TnPp4X9jgEU.js:7
> value @ js_GGBt7IWqBqOzbxcXJBPoJbGIUawcSoT1TnPp4X9jgEU.js:7
> initialize @ algolia-search.min.js?re6z5v:1
> concat.concat.r.algolia.results_page_url.document.querySelector.s.methods.ready.s.attach @ algolia-search.min.js?re6z5v:1
> (anonymous) @ js_-otLWjR8625ZtitI9SLtQwJQ0nKM8ucyat_MOG1nXkY.js:30
> Drupal.attachBehaviors @ js_-otLWjR8625ZtitI9SLtQwJQ0nKM8ucyat_MOG1nXkY.js:27
> (anonymous) @ js_-otLWjR8625ZtitI9SLtQwJQ0nKM8ucyat_MOG1nXkY.js:256
> listener @ js_-otLWjR8625ZtitI9SLtQwJQ0nKM8ucyat_MOG1nXkY.js:244

I have tried using both Firefox and Chrome and did not make any changes to the browsers, addons or system, and also did not change my credentials.

Is anyone else experiencing problems with OVHcloud email logins?
Did they acknowledge anything yet?

Thanks for your time and attention.