502, now a 504 Gateway Timeout—what’s happening at OVH?

Domains and Hosting
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1

This is ridiculous, I opened a ticket recently for the 502 error, response: "oh sorry, we had the servers turned off!" Anyway, it's shameful.

Today it's a 504 Gateway Timeout error. Logs are delayed by 5 minutes, empty (inaccessible because they’re greyed out, no longer work, I can’t see who is attacking the site, maybe, we’re trying to figure out where it’s coming from, it’s normal). I haven’t touched the site in months (it could have been my fault, but not this time), and suddenly, nothing, just like with the 502 error.

I’m fine with occasional errors, but this is over the line, I’m thinking of leaving.

Cluster: 024, Site: https://www.party2night.app

2

It takes me about 15 minutes to post, and the site is accessible again. But please check why there are occasional bugs; it's not normal—give me an explanation.

3

"5 min" logs newly accessible.

4

Hello @SteveT,

An OVHcloud colleague will contact you by email to review the situation.

^FabL

5

Thank you. It's intermittent, without reason. At the moment I'm writing, the site has returned to "maintenance".

6

@SteveT the symptoms resemble what I reported here 503 Backend fetch failed

7

Yes, same, haven't touched the code for several months either.