Cant attach volume to instance

I have done dozens of time the operation of attach a volume to an instance but now I try it and the volume is not attached. I get the success message but I can't see the volume with lsblk nor is listed on the web interface.

I have open a ticket to support but Im still waiting for a reply. They are not paying much attention.

Anyone can confirm me this issue? I have tried with many volumes and instances and it looks like the error is general.

Can you test it? Thank you

Hello,

Do you see this only in a specific region or on all regions?

I have tried it in several projects with several instances and several volumes across several regions.

I have tried using ovh web interface and horizon openstack interface.

Any of the combination allow to attach a volume

That is strange. Actually we monitor these functions on every region constantly so that we get alerted if functions like creating and attaching / detaching volumes don't work. It is reported that it works in all regions and I also tested in UK1 and worked fine. Must be something isolated with your tenant.

Can you send me your ticket number in a DM please? It might not be me dealing with it but I can push it in the right place.

I can't see any way to send you a DM.

The ticket number is 1780349. I guess nobody can do anything with a ticket number. if not just edit the post.

two days after still waiting for a solution… @AdamO

Problem fixed now. I can already attach the volume to the instances.

Thank you

Hi @AdamO,
i have the same issue. Impossible to attach a volume to an instance.
Region GRA7.
Can you help me ?
Bye
Julien

Hi,

Try to hard reboot the instance and try to attach. It can solve an issue if your instance has not been rebooted in a while and might be running on a old process.

@JulienD3 if you reboot using the "reboot" command over ssh it wont work. You need to reboot using the ovh web interface and selecting soft reboot. This worked for me a few days ago.