# Control Panel -\> Cloud hang

**URL:** https://community.ovhcloud.com/t/control-panel-cloud-hang/45506
**Category:** Bare Metal et VPS
**Created:** [Août 12, 2018, 3:50 UTC](https://community.ovhcloud.com/t/control-panel-cloud-hang/45506 "2018-08-12T15:50:43Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![RobertH1](https://community.ovhcloud.com/letter_avatar/roberth1/32/5_5575768a8748004e209b776fc1b2916d.png) [@RobertH1](https://community.ovhcloud.com/u/RobertH1)
#### Post date: [Août 12, 2018, 3:50 UTC](https://community.ovhcloud.com/t/control-panel-cloud-hang/45506/1 "2018-08-12T15:50:43Z")

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Hello.  
  
I have purchased a VPS and my order has went through and has been processed.   
I am following this to set it up: [https://docs.ovh.com/gb/en/vps/getting-started-vps/](https://docs.ovh.com/gb/en/vps/getting-started-vps/)  
  
But when I click on "Cloud" in my control panel, loading screen is just spinning. Google console shows a lot of 503 http errors and at the end: Failed to load resource: net::ERR\_CONNECTION\_TIMED\_OUT  
  
Any help would be appreciated.  
  
EDIT: Oh and I have tried 3 browsers and even connecting from a different machine running Linux.

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### Author: ![LaurynasD](https://community.ovhcloud.com/letter_avatar/laurynasd/32/5_5575768a8748004e209b776fc1b2916d.png) [@LaurynasD](https://community.ovhcloud.com/u/LaurynasD)
#### Post date: [Août 12, 2018, 4:23 UTC](https://community.ovhcloud.com/t/control-panel-cloud-hang/45506/2 "2018-08-12T16:23:58Z")

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I have the same problem, none of my services or invoice information is available in the control panel. Our VPS is still active and responding to requests. But we cannot access anything on the control panel. This needs to be fixed ASAP.

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### Author: ![AustinM](https://community.ovhcloud.com/letter_avatar/austinm/32/5_5575768a8748004e209b776fc1b2916d.png) [@AustinM](https://community.ovhcloud.com/u/AustinM)
#### Post date: [Août 24, 2018, 12:45 UTC](https://community.ovhcloud.com/t/control-panel-cloud-hang/45506/3 "2018-08-24T12:45:27Z")

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Getting the same error.
