Hello together,
I've transferred a bunch of domains to OVH without much trouble, but the last domain transfer resulted in an unfixable status for this domain and support is not getting back to me. Maybe someone has an idea.
The domain is fully visible using the OVH Manager Web UI, i.e., DNS and Domain overview are visible and usable.
* The WHOIS entry is still listing the previous NS servers from before the transfer, but the change date and time have changed to when the transfer occurred. So OVH actually made changes, but not the correct ones.
* Using a "Reset DNS" results in
"An error has occurred requesting the DNS server reset. (Your domaine nsType is already 'hosted')".
* Enabling DNSSEC results also in a failed state.
How can I correct the WHOIS entries? Could the API help?
Thank you for any ideas!
Hi ![]()
Same issue here, did you manage to fix it ?
Thanks,
My issue could only be solved by support. The synchronization between OVH and the WHOIS entry was somehow broken and the automated process using the web API or UI could not restore this.
Contact support and ask to correct the WHOIS entry.