Hello,
Since the beginning of June, I have been experiencing an issue with my email addresses at OVH: some messages arrive with a significant delay, ranging from 15 minutes to sometimes more than 2 hours.
I opened a ticket with support. During our exchanges, I asked if the problem could be escalated to a higher level for more detailed analysis. I was told that this behavior was linked to their new security system and that escalation was not planned. I was even advised to look at other providers if it didn’t suit me.
I want to point out that I have always remained courteous in my interactions with support.
I would therefore like to know:
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Am I the only one noticing these reception delays since early June?
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Are other OVH customers experiencing the same problem?
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If so, have you found a solution or obtained further explanations?
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What alternatives would you recommend for a more responsive and reliable email service?