Echec de remise de mail vers mon mail OVH

Bonjour à toutes et à tous,

Mon nom de domaine est : whatthefun.be

Et j'utilise l'offre : gold

Je rencontre la problématique suivante : Je me suis rendu compte à plusieurs occasions que je ne recevais pas certains emails envoyés par des adresses mails différentes à des moments différents. J'ai beaucoup de mal à identifier le problème car je ne suis bien sûr pas prévenu de ces mails disparus pour lesquels je n'ai aucune trace (pas de spam, pas de redirection) et pour lesquels le sender ne reçoit pas toujours notifications du problème.

Dernièrement j'ai pu mettre la main sur un mail retourné en erreur. Je pense comprendre qu'il pourrait s'agir d'un problème avec ma zone DNS. Pourriez-vous m'aider à la configurer au mieux sachant que je redirige mes mails OVH vers un compte gmail. Un très grand merci pour votre temps.

Voici ma zone DNS actuelle. Je ne sais pas s'il est prudent de présenter ma zone DNS ici, j'ai donc grisé quelques infos (sans être certains qu'elles soient si intéressantes que ça) :



Et voici le mail retour en erreur et ses détails :

Échec de la remise pour ces destinataires ou groupes :

whatthefunbe@gmail.com
Votre message n’a pas été remis car le fournisseur de courrier du destinataire l’a rejeté.

L'organisation suivante a refusé votre message : gmail-smtp-in.l.google.com.

Informations de diagnostic pour les administrateurs :

Serveur de génération : mo555.mail-out.ovh.net
whatthefunbe@gmail.com
gmail-smtp-in.l.google.com
Remote server returned '554 5.7.0 '
En-têtes de message d'origine :

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From: Vincent de Ruette
To: What The Fun , Jean-Claude Gerlache

Subject: RE: Merci !
Thread-Topic: Merci !
Thread-Index: AQHZdPl+rpFZSXLnYEK9h56An2NyCq86EztQ
Date: Mon, 24 Apr 2023 07:31:46 +0000
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Ouf ! :slight_smile:


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for pro@whatthefun.be; Mon, 24 Apr 2023 07:31:54 +0000 (UTC)


Bonjour,

Villers.be a mis une règle SPF stricte .
Villers.be utilise office365. héberge son domaine chez Gandi, mais la clé DKIM utilisée dans leur e-mail (selector2._domainkey.villers.be) manque dans leur zone DNS hébergée chez Gandi.

Arrêtez avec les redirections. Ce mécanisme ne fonctionne plus avec Gmail, parce que Gmail a serré les boulons et la signature DKIM de votre correspondant est absente.

Bonjour, merci pour votre réponse rapide.

Vous me proposez d'arrêter avec les redirections. Avez-vous une meilleure solution en tête ?


Avez-vous une meilleure solution


Ne sachant pas si vous avez un hébergement mail chez OVH, combien d'adresses mail vous avez activé avec votre nom de domaine, ... voici des suggestions générales.

ou bien vous utilisez votre hébergement OVH et vous lisez vos mails à partir des serveurs d'OVH avec Thunderbird, K-9 Mail ou tout autre client IMAP de votre choix,
ou bien vous déménagez l'hébergement de vos mails chez Google si vous ne pouvez pas vous passer de Gmail. Cette dernière proposition a un impact financer.