Bonjour,
Nous tenons un hôtel et après avoir envoyé un devis par mail à un de nos clients avec une adresse mail live et hotmail.be , ce client a reçu sur sa boîte mail un mail de notre part demandant de faire le paiement rapidement ce qu'hélas le client a fait mais il ne s'agissait pas d'un mail envoyé par nous.
Je me pose plusieurs questions :
- Nous n'avons reçu aucune notification de connexion sur notre OVH Cloud.
- Le client a reçu un mail soi-disant de notre part avec exactement la bonne adresse en en-tête de mail.
- Aucune trace de mail envoyé dans notre espace ovh.
- Est-ce possible que les pirates ont trouvé notre mot de passe ovh cloud et sans aucune trace se soient connectés ?
Enfin voilà on ne comprend pas bien.
Et j'ai sonné au support OVH sans réponse.
On a envoyé un mail à fraude@ovh.com avec un fichier .eml des échanges de mails que l'ont a eu avec la cliente + le mail frauduleux.
Merci d'avance,
Clo
le mail frauduleux.
Bonjour,
Il est archi-facile d'usurper une adresse e-mail d'expéditeur. C'est pour cela que des mécanismes comme SPF, DKIM et DMARC sontplus ou moins répandus mais ça ne règle pas tout.
Pouvez-vous montrer les en-têtes SMTP du mail frauduleux qui a été reçu ? Merci de le laisser intact, en masquant juste une partie des adresses e-mail qui y apparaissent afin de préserver l'identité des personnes qui y ficgurent ?
Sélectionnez le texte en question et utilisez le bouton
pour préserver les codes qui s'y trouvent.
Re bonjour merci d'avoir répondu,
Le mail frauduleux a été envoyé à notre cliente sur son adresse live.be.
Est-ce que je dois lui demander les en-têtes de son mail ou alors je vous envoie celles avec lesquelles nous avons discuté après la fraude ? qui sont un forward des email frauduleux ?
Grand merci d'avance !
Merci pour votre réponse !
Voilà j'ai remplacé par des **** mais ici c'est tous les messages forwardés :<br />Return-Path: <*********se@live.be><br />Delivered-To: info@pi***.be<br />Received: from localhost (HELO queue) (127.0.0.1)<br /> by localhost with SMTP; 8 Jan 2024 12:53:18 +0200<br />Received: from unknown (HELO output54.mail.ovh.net) (192.168.13.41)<br /> by 192.168.9.14 with AES256-GCM-SHA384 encrypted SMTP; 8 Jan 2024 12:53:18 +0200<br />Received: from vr45.mail.ovh.net (unknown [10.101.8.45])<br /> by out54.mail.ovh.net (Postfix) with ESMTP id 4T7rWd614czX84SHv<br /> for ; Mon, 8 Jan 2024 10:53:17 +0000 (UTC)<br />Received: from in77.mail.ovh.net (unknown [10.101.4.77])<br /> by vr45.mail.ovh.net (Postfix) with ESMTP id 4T7rWX4Zqyz3nHgBf<br /> for ; Mon, 8 Jan 2024 10:53:12 +0000 (UTC)<br />Received-SPF: Pass (mailfrom) identity=mailfrom; client-ip=40.92.89.25; helo=eur05-db8-obe.outbound.protection.outlook.com; envelope-from=*********se@live.be; receiver=info@pi***.be <br />Authentication-Results: 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gggruggvucftvghtrhhoucdtuddrgedvkedrvdehjedgvddtucetufdoteggodetrfdotffvucfrrhhofhhilhgvmecuqfggjfdpvefjgfevmfevgfenuceurghilhhouhhtmecuhedttdenucenucfjughrpefhvffuthffkfhfjggtggesrhdttdertddtheenucfhrhhomhepvegrrhholhhinhgvucffvghfrhhishgvuceotggrrhholhhinhgvpgguvghfrhhishgvsehlihhvvgdrsggvqeenucggtffrrghtthgvrhhnpedtvedvteegffetveelffekledvvddugfdvieeutdekhfdtfefhjeeiudegtedtgfenucffohhmrghinhepphhirghnohdvrdgsvgenucfkphepgedtrdelvddrkeelrddvhedpvdeitdefmedutdgrieemuddtmeeffeegmeemudejnecuvehluhhsthgvrhfuihiivgeptdenucfrrghrrghmpehinhgvthepgedtrdelvddrkeelrddvhedpmhgrihhlfhhrohhmpeeotggrrhholhhinhgvpgguvghfrhhishgvsehlihhvvgdrsggvqedpnhgspghrtghpthhtohepuddprhgtphhtthhopehinhhfohesphhirghnohdvrdgsvgdpoffvtefjohhsthepvhhrgeehpdgukhhimhepphgrshhspdhgvghokffrpegfufdprhgvvhfkrfepmhgrihhlqdgusgekvghurhdtheholhhknhdvtddvhedrohhuthgsohhunhgurdhprhhothgvtghtihhonhdrohhuthhlohhokhdrtghomh<br />X-Ovh-Spam-Status: OK<br />X-Ovh-Spam-Reason: vr: OK; dkim: disabled; spf: disabled<br />X-Ovh-Message-Type: OK<br /><br />--_005_DB9P251MB0570BD30728B7967C13F847BE16B2DB9P251MB0570EURP_<br />Content-Type: multipart/alternative;<br /> boundary="_000_DB9P251MB0570BD30728B7967C13F847BE16B2DB9P251MB0570EURP_"<br /><br />--_000_DB9P251MB0570BD30728B7967C13F847BE16B2DB9P251MB0570EURP_<br />Content-Type: text/plain; charset="Windows-1252"<br />Content-Transfer-Encoding: quoted-printable<br /><br /><br /><br />De : ****ne *****se <*********se@live.be><br />Date : mercredi, 27 d=E9cembre 2023 =E0 14:32<br />=C0 : info@pianos2.be <br />Objet : Re: R=E9servation chambres 28/09/24<br />Bonjour,<br /><br />Vous trouverez ci-joint la preuve de paiement.<br /><br />Pouvez-vous me confirmer que tout est en ordre ?<br /><br />Je vous remercie.<br /><br /> Bien =E0 vous,<br /><br />**** *****<br />0472/81.90.40<br />________________________________<br />De : ****ne *****se <*********se@live.be><br />Envoy=E9 : Tuesday, December 26, 2023 10:01:05 PM<br />=C0 : info@pianos2.be <br />Objet : Re: R=E9servation chambres 28/09/24<br /><br />Bonjour Madame,<br /><br />Merci pour votre retour. Je vous confirme que nous prenons les chambres apr=<br />=E8s r=E9ception du devis. Je suis =E0 l=92=E9tranger donc je ne suis pas e=<br />n mesure de r=E9aliser le paiement ce jour. D=E8s mon retour demain, je fer=<br />ai le versement.<br /><br />Je vous remercie.<br /><br />Bien =E0 vous,<br /><br /><br />**** *****<br />0472/81.90.40<br />________________________________<br />De : info@pi***.be <br />Envoy=E9 : Tuesday, December 26, 2023 4:57:59 PM<br />=C0 : ****ne *****se <*********se@live.be><br />Objet : R=E9servation chambres 28/09/24<br /><br /><br />Bonjour,<br /><br />R=E9servation de la chambre pour le samedi 28/09/24. nous vous demandons de=<br /> payer pour cela.<br /><br />Veuillez payer 1 168,00 =80 au num=E9ro de compte BE56 9677 9649 8688 avec =<br />la communication : 09/2824/16.<br /><br />Seriez-vous en mesure de payer pour =E7a aujourd'hui, afin que je puisse co=<br />nfirmer votre r=E9servation des 16 chambres (dont la triple et une simple).<br /><br />Joyeux No=EBl<br /><br />Claudine<br /><br /><br /><br />[cid:5a3f7696d1a09b1b7abe6591003060dd@****no2.be]<br /><br />Grand Route 61<br /><br />1435 Corbais<br /><br />info@pi***.be<br /><br />http://www.****no2.be<br />[Image supprim=E9e par l'exp=E9diteur.]<br />H=F4tel Piano 2<br />/<br />www.****no2.be<br /><br />________________________________<br />De : info@pi***.be <br />Envoy=E9 : samedi 23 d=E9cembre 2023 16:09<br />=C0 : '****ne *****se' <*********se@live.be><br />Objet : RE: R=E9servation chambres 28/09/24<br /><br /><br />D=E9tail ci-joint.<br /><br />Joyeux No=EBl<br /><br />Claudine<br /><br /><br /><br />[cid:fed7fc4bcd1978b2d81c0578cc668a78@****no2.be]<br /><br />Grand Route 61<br /><br />1435 Corbais<br /><br />info@pi***.be<br /><br />http://www.****no2.be<br /><br />00 32 10 65 60 42<br /><br /><br /><br />De : ****ne *****se <*********se@live.be><br />Envoy=E9 : mercredi 20 d=E9cembre 2023 09:14<br />=C0 : info@pi***.be<br />Cc : **** ***** <********ony@hotmail.be><br />Objet : R=E9servation chambres 28/09/24<br /><br /><br /><br />Bonjour Madame,<br /><br /><br /><br />Je vous contacte suite =E0 notre rencontre de ce lundi pour la r=E9servatio=<br />n des chambres pour le samedi 28/09/24.<br /><br /><br /><br />Nous souhaiterions donc r=E9server 16 chambres (dont la triple et une singl=<br />e). Par facilit=E9, nous g=E9rerons nous-m=EAmes toutes les r=E9servations.<br /><br /><br /><br />Pouvez-vous me confirmer que les chambres sont bien r=E9serv=E9es ainsi que=<br /> la proc=E9dure pour la suite (paiement...) ?<br /><br /><br /><br />Bien =E0 vous,<br /><br /><br /><br />**** *****<br /><br />0472/81.90.40<br /><br />--_000_DB9P251MB0570BD30728B7967C13F847BE16B2DB9P251MB0570EURP_<br />Content-Type: text/html; charset="Windows-1252"<br />Content-Transfer-Encoding: quoted-printable<br /><br /><html></html>osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" =<br />xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:=<br />//www.w3.org/TR/REC-html40"><br /><head></head><br /><meta content="3D"text/html;" charset="3DWindows-1=<br" />252"><br /><meta name="3D"Generator" content="3D"Microsoft Word 15 (filtered medium)" /><br /><style><!--<br>/* Font Definitions */<br>@font-face<br> {font-family:"Cambria Math";<br> panose-1:2 4 5 3 5 4 6 3 2 4;}<br>@font-face<br> {font-family:Calibri;<br> panose-1:2 15 5 2 2 2 4 3 2 4;}<br>@font-face<br> {font-family:Verdana;<br> panose-1:2 11 6 4 3 5 4 4 2 4;}<br>@font-face<br> {font-family:Aptos;<br> panose-1:2 11 0 4 2 2 2 2 2 4;}<br>@font-face<br> {font-family:inherit;<br> panose-1:2 11 6 4 2 2 2 2 2 4;}<br>@font-face<br> {font-family:"Berlin Sans FB";<br> panose-1:2 14 6 2 2 5 2 2 3 6;}<br>@font-face<br> {font-family:"Segoe UI Light";<br> panose-1:2 11 5 2 4 2 4 2 2 3;}<br>@font-face<br> {font-family:"Segoe UI";<br> panose-1:2 11 5 2 4 2 4 2 2 3;}<br>/* Style Definitions */<br>p.MsoNormal, li.MsoNormal, div.MsoNormal<br> {margin:0cm;<br> font-size:10.0pt;<br> font-family:"Calibri",sans-serif;}<br>a:link, span.MsoHyperlink<br> {mso-style-priority:99;<br> color:blue;<br> text-decoration:underline;}<br>span.EmailStyle20<br> {mso-style-type:personal-reply;<br> font-family:"Calibri",sans-serif;<br> color:windowtext;}<br>.MsoChpDefault<br> {mso-style-type:export-only;<br> font-size:10.0pt;<br> mso-ligatures:none;}<br>@page WordSection1<br> {size:612.0pt 792.0pt;<br> margin:70.85pt 70.85pt 70.85pt 70.85pt;}<br>div.WordSection1<br> {page:WordSection1;}<br>--></style><br /><br /><body lang="3D"FR-BE" style="3D"word-wrap:brea=<br">k-word"><br /><div class="3D"WordSection1"><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt;mso-fareast-language=<br">:EN-US"> </span></p><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt;mso-fareast-language=<br">:EN-US"> </span></p><br /><div id="3D"mail-editor-reference-message-container"><br /><div><br /><div style="3D"border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt">0cm 0cm"><br /><p class="3D"MsoNormal" style="3D"margin-bottom:12.0pt"><b><span style="3D"fon=<br">t-size:12.0pt;font-family:"Aptos",sans-serif;color:black">De&nbsp=<br />;:<br /></span></b><span style="3D"font-size:12.0pt;font-family:"Aptos",sa=<br">ns-serif;color:black">****ne *****se <*********se@live.be><br /><br /><b>Date : </b>mercredi, 27 d=E9cembre 2023 =E0 14:32<br /><br /><b>=C0 : </b>info@pianos2.be <info@pianos2.be><br /><br /><b>Objet : </b>Re: R=E9servation chambres 28/09/24</span></=<br />p><br /></p></div><br /><div><br /><div><br /><div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt">Bonjour,=<br /></span></p><br /></div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt"> </=<br />span></span></p><br /></div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt">Vous trouverez ci-j=<br />oint la preuve de paiement. </span></p><br /></div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt"> </=<br />span></span></p><br /></div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt">Pouvez-vous me conf=<br />irmer que tout est en ordre ? </span></p><br /></div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt"> </=<br />span></span></p><br /></div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt">Je vous remercie.:p></span></p><br /></div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt"> </=<br />span></span></p><br /></div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt"> Bien =E0 vous=<br />, </span></p><br /></div><br /></div><br /></div><br /><div id="3D"ms-outlook-mobile-signature"><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt"> </=<br />span></span></p><br /></div><br /><div><br /><div><br /><p class="3D"MsoNormal"><b><span style="3D"font-size:11.0pt">**** *****=<br /></span></b><span style="3D"font-size:11.0pt"></span></p><br /></div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt">0472/81.90.40<=<br />/o:p></span></p><br /></div><br /></div><br /></div><br /></div><br /><div class="3D"MsoNormal" align="3D"center" style="3D"text-align:center"> style=3D"font-size:11.0pt"><br /><hr /><br /></div><br /><div id="3D"divRplyFwdMsg"><br /><p class="3D"MsoNormal"><b><span style="3D"font-size:11.0pt;color:black">De :=<br /></span></b><span style="3D"font-size:11.0pt;color:black"> ****ne *****se &=<br />lt;*********se@live.be><br /><br /><b>Envoy=E9 :</b> Tuesday, December 26, 2023 10:01:05 PM<br /><br /><b>=C0 :</b> info@pianos2.be <info@pianos2.be><br /><br /><b>Objet :</b> Re: R=E9servation chambres 28/09/24</span><span style="3D"fon=<br">t-size:11.0pt"><br /></span></p><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt"> </=<br />span></span></p><br /></div><br /></div><br /><div><br /><div><br /><div><br /><div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt">Bonjour Madame,&nbs=<br />p;</span></p><br /></div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt"> </=<br />span></span></p><br /></div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt;color:black;backgrou=<br">nd:white">Merci pour votre retour. Je vous confirme que nous prenons les ch=<br />ambres apr=E8s r=E9ception du devis.<br /></span><span style="3D"font-size:11.0pt">Je suis =E0 l=92=E9tranger donc je =<br />ne suis pas en mesure de r=E9aliser le paiement ce jour. D=E8s mon retour d=<br />emain, je ferai le versement. </span></p><br /></div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt"> </=<br />span></span></p><br /></div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt">Je vous remercie.:p></span></p><br /></div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt"> </=<br />span></span></p><br /></div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt">Bien =E0 vous,&nbsp=<br />;</span></p><br /></div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt"> </=<br />span></span></p><br /></div><br /></div><br /></div><br /><div id="3D"x_ms-outlook-mobile-signature"><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt"> </=<br />span></span></p><br /></div><br /><div><br /><div><br /><p class="3D"MsoNormal"><b><span style="3D"font-size:11.0pt">**** *****=<br /></span></b><span style="3D"font-size:11.0pt"></span></p><br /></div><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt">0472/81.90.40<=<br />/o:p></span></p><br /></div><br /></div><br /></div><br /></div><br /><div class="3D"MsoNormal" align="3D"center" style="3D"text-align:center"> style=3D"font-size:11.0pt"><br /><hr /><br /></div><br /><div id="3D"x_divRplyFwdMsg"><br /><p class="3D"MsoNormal"><b><span style="3D"font-size:11.0pt;color:black">De :=<br /></span></b><span style="3D"font-size:11.0pt;color:black"> info@pi***.be &lt=<br />;info@pi***.be><br /><br /><b>Envoy=E9 :</b> Tuesday, December 26, 2023 4:57:59 PM<br /><br /><b>=C0 :</b> ****ne *****se <*********se@live.be><br /><br /><b>Objet :</b> R=E9servation chambres 28/09/24</span><span style="3D"font-si=<br">ze:11.0pt"><br /></span></p><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:11.0pt"> </=<br />span></span></p><br /></div><br /></div><br /><div><br /><p style="3D"background:white"><span style="3D"font-size:12.0pt;color:#242424=<br">">Bonjour,</span><span style="3D"color:#242424"></span></p><br /><p style="3D"background:white"><span style="3D"font-size:12.0pt;color:#242424=<br">">R=E9servation de la chambre pour le samedi 28/09/24. nous vous demandons =<br />de payer pour cela.</span><span style="3D"color:#242424"></span><=<br />/p><br /></p><p style="3D"background:white"><span style="3D"font-size:12.0pt;color:#242424=<br">">Veuillez payer 1 168,00 =80 au num=E9ro de compte BE56 9677 9649 8688 ave=<br />c la communication : 09/2824/16.</span><span style="3D"color:#242424"><=<br />/o:p></span></p><br /><p style="3D"background:white"><span style="3D"font-size:12.0pt;color:#242424=<br">">Seriez-vous en mesure de payer pour =E7a aujourd'hui, afin que je puisse =<br />confirmer votre r=E9servation des 16 chambres (dont la triple et une simple=<br />).</span><span style="3D"color:#242424"></span></p><br /><p style="3D"background:white"><span style="3D"font-size:12.0pt;color:#242424=<br">">Joyeux No=EBl</span><span style="3D"color:#242424"></span></p><br /><p style="3D"background:white"><span style="3D"font-size:12.0pt;color:#242424=<br">">Claudine</span><span style="3D"color:#242424"></span></p><br /><p style="3D"background:white"><span style="3D"color:#242424"> p></span></p><br /><div><br /><p style="3D"background:white"><span style="3D"font-size:12.0pt;font-family:&=<br">quot;inherit",serif;color:#242424"><img width="3D"95" height="3D"81" loading="lazy" />le=3D"width:.9895in;height:.8437in" id=3D"_x0000_i1028" src=3D"cid:5a3f7696=<br />d1a09b1b7abe6591003060dd@***no2.be"></span><span style="3D"color:#242424">:p></span></p><br /><p style="3D"background:white"><span style="3D"font-size:12.0pt;font-family:&=<br">quot;Berlin Sans FB",sans-serif;color:#242424">Grand Route 61</span>pan style=3D"color:#242424"></p><br /><p style="3D"background:white"><span style="3D"font-size:12.0pt;font-family:&=<br">quot;Berlin Sans FB",sans-serif;color:#242424">1435 Corbais</span>n style=3D"color:#242424"></p><br /><p style="3D"background:white"><span style="3D"font-size:12.0pt;font-family:&=<br">quot;Berlin Sans FB",sans-serif;color:#242424">info@pi***.be</span>pan style=3D"color:#242424"></p><br /><p style="3D"background:white"><span style="3D"font-size:12.0pt;font-family:&=<br">quot;Berlin Sans FB",sans-serif;color:#242424">iano2.be/" target=3D"_blank">http://www.***no2.be</span><span style="3D"=<br">color:#242424"></span></p><br /><div id="3D"LPBorder_GTaHR0cDovL3d3dy5waWFubzIuYmUv"><br /><table class="3D"MsoNormalTable" border="3D"0" cellpadding="3D"0"></table><br /></div></div></div></div></div></div></div></body><tbody></tbody><br /><tr><td><br /></td><td valign="3D"top" style="3D"padding:.75pt .75pt .75pt .75pt"><br /><div id="3D"LPImageContainer957505"><br /><p class="3D"MsoNormal"><a target="3D"_blank">=<br /><span style="3D"font-size:11.0pt;color:windowtext;text-decoration:none">n style=3D"color:blue;border:solid windowtext 1.0pt;padding:0cm">r=3D"0" width=3D"240" height=3D"166" style=3D"width:2.5in;height:1.7291in" =<br />id=3D"LPThumbnailImageId957505" src=3D"cid:~WRD0001.jpg" alt=3D"Image suppr=<br />im=E9e par l'exp=E9diteur."></span></a><span style="3D"font-size:11.0=<br">pt"></span></p><br /></div><br /></td><td><br /></td><td valign="3D"top" style="3D"padding:.75pt .75pt .75pt .75pt"><br /><div id="3D"LPTitle957505"><br /><p class="3D"MsoNormal"><span style="3D"font-size:16.0pt;font-family:"Se=<br">goe UI Light",sans-serif"><a target="3D"=<br">_blank">H=F4tel Piano 2</a></span></p><br /></div><br /><div id="3D"LPDescription957505"><br /><p class="3D"MsoNormal"><span style="3D"font-size:10.5pt;font-family:"Se=<br">goe UI",sans-serif">/</span></p><br /></div><br /><div id="3D"LPMetadata957505"><br /><p class="3D"MsoNormal"><span style="3D"font-size:10.5pt;font-family:"Se=<br">goe UI",sans-serif">www.****no2.be</span></p><br /></div><br /></td><td><br /><br /><br /><br /><br /><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:12.0pt"> </=<br />span></span></p><br /></div><br /><div class="3D"MsoNormal" align="3D"center" style="3D"text-align:center"> style=3D"font-family:"Verdana",sans-serif"><br /><hr /><br /></div><br /><div id="3D"x_x_divRplyFwdMsg"><br /><p class="3D"MsoNormal"><strong><span style="3D"font-size:11.0pt;font-family:=<br">"Calibri",sans-serif">De :</span></strong><span style="3D"font-siz=<br">e:11.0pt"> info@pi***.be <info@pi***.be><br /><br /><strong><span style="3D"font-family:"Calibri",sans-serif">Envoy=E9=<br /> :</span></strong> samedi 23 d=E9cembre 2023 16:09<br /><br /><strong><span style="3D"font-family:"Calibri",sans-serif">=C0 :pan></span></strong> '****ne *****se' <*********se@live.be><br /><br /><strong><span style="3D"font-family:"Calibri",sans-serif">Objet :<=<br />/span></span></strong> RE: R=E9servation chambres 28/09/24</span><span style="<br">=3D"font-size:13.5pt;font-family:"Verdana",sans-serif"><br /></span></p><br /><div><br /><p class="3D"MsoNormal"><span style="3D"font-size:13.5pt;font-family:"Ve=<br">rdana",sans-serif"> </span></p><br /></div><br /></div><br /><p>D=E9tail ci-joint.</p><br /><p>Joyeux No=EBl</p><br /><p>Claudine</p><br /><p> </p><br /><p><span style="3D"font-size:12.0pt;font-family:"inherit",serif"><=<br />img border=3D"0" width=3D"95" height=3D"81" style=3D"width:.9895in;height:.=<br />8437in" id=3D"x_x_x_Image_x0020_1" src=3D"cid:fed7fc4bcd1978b2d81c0578cc668=<br />a78@****no2.be"></span></p><br /><p><span style="3D"font-size:12.0pt;font-family:"Berlin Sans">ans-serif">Grand Route 61</span></p><br /><p><span style="3D"font-size:12.0pt;font-family:"Berlin Sans">ans-serif">1435 Corbais</span></p><br /><p><span style="3D"font-size:12.0pt;font-family:"Berlin Sans">ans-serif">info@pi***.be</span></p><br /><p><span style="3D"font-size:12.0pt;font-family:"Berlin Sans">ans-serif">http://www.****no2.be></span></p><br /><p><span style="3D"font-size:12.0pt;font-family:"Berlin Sans">ans-serif">00 32 10 65 60 42</span></p><br /><p> </p><br /><div><br /><p><strong><span style="3D"font-family:"Calibri",sans-serif">De&nb=<br />sp;:</span></strong> ****ne *****se <*********se@live.be>=<br /><br /><br /><strong><span style="3D"font-family:"Calibri",sans-serif">Envoy=E9=<br /> :</span></strong> mercredi 20 d=E9cembre 2023 09:14<br /><br /><strong><span style="3D"font-family:"Calibri",sans-serif">=C0&nbsp=<br />;:</span></strong> info@pi***.be<br /><br /><strong><span style="3D"font-family:"Calibri",sans-serif">Cc =<br />:</span></strong> **** ***** <********ony@hotmail.be><br /><br /><strong><span style="3D"font-family:"Calibri",sans-serif">Objet&nb=<br />sp;:</span></strong> R=E9servation chambres 28/09/24</p><br /></div><br /><p> </p><br /><p>Bonjour Madame,</p><br /><p> </p><br /><p>Je vous contacte suite =E0 notre rencontre de ce lundi pour la r=E9serva=<br />tion des chambres pour le samedi 28/09/24. </p><br /><p> </p><br /><p>Nous souhaiterions donc r=E9server 16 chambres (dont la triple et une si=<br />ngle). Par facilit=E9, nous g=E9rerons nous-m=EAmes toutes les r=E9servatio=<br />ns.</p><br /><p> </p><br /><p>Pouvez-vous me confirmer que les chambres sont bien r=E9serv=E9es ainsi =<br />que la proc=E9dure pour la suite (paiement...) ? </p><br /><p> </p><br /><p>Bien =E0 vous,</p><br /><div id="3D"x_x_x_ms-outlook-mobile-signature"><br /><p> </p><br /><p><strong><span style="3D"font-size:17.0pt;font-family:"inherit",=<br">serif">**** *****</span></strong></p><br /><p>0472/81.90.40</p><br /></div><br /><br /><br /><br /><br /><br /><br /><br /><br />--_000_DB9P251MB0570BD30728B7967C13F847BE16B2DB9P251MB0570EURP_--<br /><br />--_005_DB9P251MB0570BD30728B7967C13F847BE16B2DB9P251MB0570EURP_<br />Content-Type: image/png; name="5a3f7696.png"<br />Content-Description: 5a3f7696.png<br />Content-Disposition: inline; filename="5a3f7696.png"; size=8872;<br /> creation-date="Tue, 26 Dec 2023 15:58:06 GMT";<br /> modification-date="Mon, 08 Jan 2024 10:52:49 GMT"<br />Content-ID: 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Le mail frauduleux a été envoyé à notre cliente sur son adresse live.be.
Est-ce que je dois lui demander les en-têtes de son mail
C'est la seule manière de prouver que ce mail ne provient pas de chez vous.
Sinon on peut toujours laisser la place à une supposition que votre compte mail chez OVH ait été piraté.
A l'occasion, vous devriez changer le SPF de votre domaine P!ano2.be et remplacer ~all par -all ; si vous avez la certitude que tous vos mails sortants sont bien émis par les serveurs d'OVH (et non ceux de Belgacom ou de Voo par exemple).
Vos échanges avec la personne lésée que vous avez copiés, ne sont d'aucun intérêt car il s'agit de conversations légitimes entre 2 personnes et il n'y a aucun mail falsifié parmi ces échanges.
Il y a un n° de GSM et un n° de compte chez Wise (bien connu pour les échanges internationaux)
BE** 967* **** ****
Re vraiment merci pour toutes tes infos, nous allons directement demander les en-tête de mail à la cliente. Je vous reviens dès que j'ai plus d'infos.
Ok je vais changer par -all.
Mille mercis
Clo
Bonjour à vous deux,
@MichelD98, si le retour apporté par @Fritz2cat répond à votre demande, je vous invite à marquer ce dernier comme solution.
Dans le cas contraire, n’hésitez pas à ajouter des informations afin qu’une nouvelle réponse vous soit apportée par la communauté.
^FabL