FTP/SFTP Login problem

I have taken a web cloud service from ovhCloud but their FTP account is not working. Please give me a solution.

Hello @FAISSALC,

I invite you to read the following guide:
https://docs.ovh.com/ie/en/hosting/log-in-to-storage-ftp-web-hosting/

If this does not work, I invite you to change the FTP password and try again.
https://docs.ovh.com/ie/en/hosting/modify-ftp-user-password/

^FabL