I would like to ask for help lp3271845-ovh

E-mails
1


I'm asking for help. I purchased a new package to increase the number of emails on negbud.pl, and now it's not working.

lp3271845-ovh

2

Hello,

I am not in position to examine the details of your current situation. I understand that you want to increase the number of mailboxes, not their size.

Can you post a screen capture in the section 'E-mails' ? like this one ?

Community-Pasted-Attachment-1755672777329.jpg1404×543 82 KB

Here "MX 10 Hosting" means that the offering is linked to a Personal Hosting.

If you want to go beyond 10, you have several choices:

  • in this example upgrade your Perso to Pro (with more web hosting capabilities too)
  • detach the mail offering from the web hosting, and purchase a MX25 with 25 mailboxes
  • buy extra Zimbra mailboxes. (Or Mail Pro, or Exchange Hosted)