Impossibilité de ping serveur distant depuis mon vps

Bonjour,

Je rencontre un problème sur mon vps. Depuis le vps, il est impossible de ping le serveur suivant sw-themes.com.
Ceci afin de pouvoir activer mon thème wordpress.
J'ai vérifié au niveau du parefeu mais aucun blocage n'est réalisé.
Comment faire svp ?

Ca ping dans le vide ou il y a un message d'erreur ? Que donne un wget ?


1themes.com.themes.com.


depuis chez moi à la maison

C:\Users\f>ping 1themes.comthemes.com

Pinging 1themes.comthemes.com [162.144.217.30] with 32 bytes of data:
Reply from 162.144.217.30: bytes=32 time=147ms TTL=53
Reply from 162.144.217.30: bytes=32 time=147ms TTL=53
Reply from 162.144.217.30: bytes=32 time=148ms TTL=53
Reply from 162.144.217.30: bytes=32 time=147ms TTL=53

Ping statistics for 162.144.217.30:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 147ms, Maximum = 148ms, Average = 147ms

donc:
1) sw-themes ne bloque pas les ping
2) ou bien c'est quand même de votre VPS que ça ne sort pas
3) ou bien sw-themes a mis les IP d'OVH en liste noire. (ce qui n'est pas idéal pour vendre des themes, admettons-le)

Depuis mon pc à la maison ça ping aussi. Cependant depuis le serveur vps, aucun ping.

PING 1themes.comthemes.com (162.144.217.30) 56(84) bytes of data.

et ça ne ping pas du tout. Donc je confirme que la requête ne sort pas du serveur VPS.
J'ai vérifié le pare feu sur OVH, mais il n'y aucune règle qui bloquerait la requête.

ça ping bien chez moi depuis ligne orange, un vps et un kimsufi.

Bonjour,

et si vous faite un traceroute pour voir jusque ou cela arrive ?

Cordialement, janus57


PING 1themes.comthemes.com


Fais un ping sur l'adresse d'un routeur outre Atlantique, tout près de la destination:
162.144.240.169

Donc j'ai essayé de ping le routeur outre atlantique et pareil aucun ping.
voici le traceroute:

traceroute to 162.144.240.169 (162.144.240.169), 30 hops max, 60 byte packets
1 _gateway (51.77.200.1) 0.457 ms 0.408 ms 0.393 ms
2 192.168.143.254 (192.168.143.254) 0.380 ms 0.366 ms 0.352 ms
3 10.224.75.254 (10.224.75.254) 0.337 ms 0.322 ms 0.363 ms
4 10.224.73.24 (10.224.73.24) 0.349 ms 10.224.73.26 (10.224.73.26) 0.336 ms 10.224.73.24 (10.224.73.24) 0.322 ms
5 10.69.111.2 (10.69.111.2) 0.331 ms 10.69.96.126 (10.69.96.126) 0.293 ms 0.274 ms
6 10.17.193.108 (10.17.193.108) 0.520 ms 10.17.193.60 (10.17.193.60) 0.565 ms 0.810 ms
7 10.73.8.114 (10.73.8.114) 0.205 ms 0.206 ms 10.73.8.58 (10.73.8.58) 0.198 ms
8 10.95.48.8 (10.95.48.8) 1.392 ms * *
9 fra-fr5-sbb1-nc5.de.eu (94.23.122.137) 3.586 ms 3.568 ms be105.fra-fr5-sbb2-nc5.de.eu (91.121.215.197) 3.403 ms
10 be103.1nc5.fr.eunc5.fr.eu (178.33.100.158) 10.582 ms be102.1nc5.fr.eunc5.fr.eu (54.36.50.233) 12.115 ms be103.1nc5.fr.eunc5.fr.eu (178.33.100.158) 10.873 ms
11 be100-1050.ams-5-a9.nl.eu (94.23.122.243) 15.199 ms 32.077 ms 15.540 ms
12 * * *
13 be2455.ccr41.ams03.atlas.cogentco.com (130.117.49.29) 17.213 ms be2456.ccr42.ams03.atlas.cogentco.com (130.117.49.145) 15.865 ms be2455.ccr41.ams03.atlas.cogentco.com (130.117.49.29) 20.892 ms
14 be2434.agr21.ams03.atlas.cogentco.com (130.117.2.241) 19.390 ms be2440.agr21.ams03.atlas.cogentco.com (130.117.50.6) 17.334 ms 19.010 ms
15 ntt.ams03.atlas.cogentco.com (130.117.15.130) 19.374 ms 19.549 ms 16.051 ms
16 110.r24.amstnl02.nl.bb.gin.ntt.net10.r24.amstnl02.nl.bb.gin.ntt.net (129.250.3.44) 17.241 ms 18.062 ms 17.173 ms
17 115.r20.londen12.uk.bb.gin.ntt.net15.r20.londen12.uk.bb.gin.ntt.net (129.250.5.1) 18.681 ms 18.539 ms 18.118 ms
18 11.r21.londen12.uk.bb.gin.ntt.net1.r21.londen12.uk.bb.gin.ntt.net (129.250.2.183) 27.173 ms 26.956 ms 18.644 ms
19 * * 113.r25.asbnva02.us.bb.gin.ntt.net13.r25.asbnva02.us.bb.gin.ntt.net (129.250.2.111) 106.942 ms
20 11.r24.dllstx09.us.bb.gin.ntt.net1.r24.dllstx09.us.bb.gin.ntt.net (129.250.5.12) 132.061 ms 131.677 ms 131.646 ms
21 12.r10.dllstx09.us.bb.gin.ntt.net2.r10.dllstx09.us.bb.gin.ntt.net (129.250.4.82) 124.776 ms 128.125 ms 12.r11.dllstx09.us.bb.gin.ntt.net2.r11.dllstx09.us.bb.gin.ntt.net (129.250.5.14) 135.707 ms
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

Bonjour,

pour le traceroute il faudrait le faire sur 1themes.comthemes.com

Cordialement, janus57

Bonjour Janus57, voici le résultat du traceroute


traceroute to 1themes.comthemes.com (162.144.217.30), 30 hops max, 60 byte packets
1 _gateway (51.77.200.1) 0.391 ms 0.354 ms 0.337 ms
2 192.168.143.254 (192.168.143.254) 0.321 ms 0.305 ms 0.290 ms
3 10.224.75.254 (10.224.75.254) 0.273 ms 0.259 ms 0.317 ms
4 10.224.73.26 (10.224.73.26) 0.312 ms 10.224.73.24 (10.224.73.24) 0.289 ms 10.224.73.26 (10.224.73.26) 0.265 ms
5 10.69.96.126 (10.69.96.126) 0.248 ms 10.69.96.124 (10.69.96.124) 0.292 ms 10.69.96.126 (10.69.96.126) 0.208 ms
6 10.17.193.110 (10.17.193.110) 0.474 ms 10.17.193.62 (10.17.193.62) 0.507 ms 10.17.193.64 (10.17.193.64) 0.432 ms
7 10.73.8.60 (10.73.8.60) 0.233 ms 10.73.8.112 (10.73.8.112) 0.244 ms 10.73.8.62 (10.73.8.62) 0.200 ms
8 10.95.48.10 (10.95.48.10) 3.392 ms 10.95.48.8 (10.95.48.8) 1.457 ms 2.186 ms
9 be105.fra-fr5-sbb2-nc5.de.eu (91.121.215.197) 3.141 ms fra-fr5-sbb1-nc5.de.eu (94.23.122.137) 3.237 ms 3.392 ms
10 10.200.0.2 (10.200.0.2) 5.084 ms 10.200.0.0 (10.200.0.0) 3.769 ms 10.200.0.2 (10.200.0.2) 3.120 ms
11 10.mpr1.fra4.de.above.net0.mpr1.fra4.de.above.net (80.81.194.26) 40.301 ms 40.283 ms 83.452 ms
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 ae5.cs1.den5.us.eth.zayo.com (64.125.29.19) 166.198 ms 166.173 ms 166.200 ms
20 ae11.mpr2.slc2.us.zip.zayo.com (64.125.26.43) 133.252 ms 133.165 ms 133.341 ms
21 * * *
22 * * *
23 ae10.er1.lax10.us.zip.zayo.com (64.125.27.235) 160.225 ms 160.209 ms 160.182 ms
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

Bien cordialement

Bonjour,

à priori ça bloque bine au niveau du provider de unifiedlayer.com

Depuis un Kimsufi OVH sur GRA1
<br />traceroute to <a href="sw-themes.com" target="_blank" rel="nofollow noopener">1themes.comthemes.com</a> (162.144.217.30), 30 hops max, 60 byte packets<br /> 1 * * *<br /> 2 10.17.134.0 (10.17.134.0) 0.483 ms 0.733 ms 0.669 ms<br /> 3 10.73.0.176 (10.73.0.176) 0.282 ms 10.73.0.200 (10.73.0.200) 0.470 ms 10.73.0.178 (10.73.0.178) 0.413 ms<br /> 4 10.95.33.8 (10.95.33.8) 1.284 ms 1.228 ms 1.164 ms<br /> 5 be102.<a href="par-gsw-sbb1-nc5.fr.eu" target="_blank" rel="nofollow noopener">1nc5.fr.eunc5.fr.eu</a> (91.121.215.177) 4.774 ms be102.<a href="par-th2-sbb1-nc5.fr.eu" target="_blank" rel="nofollow noopener">1nc5.fr.eunc5.fr.eu</a> (213.186.32.215) 5.107 ms be102.<a href="par-gsw-sbb1-nc5.fr.eu" target="_blank" rel="nofollow noopener">1nc5.fr.eunc5.fr.eu</a> (91.121.215.177) 4.637 ms<br /> 6 10.200.2.73 (10.200.2.73) 5.366 ms 5.067 ms 4.998 ms<br /> 7 <a href="equinix-paris.mpr1.cdg12.fr.above.net" target="_blank" rel="nofollow noopener">1paris.mpr1.cdg12.fr.above.netparis.mpr1.cdg12.fr.above.net</a> (195.42.144.13) 4.868 ms 4.860 ms 4.800 ms<br /> 8 <a href="ae27.cs1.cdg12.fr.eth.zayo.com" target="_blank" rel="nofollow noopener">ae27.cs1.cdg12.fr.eth.zayo.com</a> (64.125.29.6) 152.934 ms 153.000 ms 152.940 ms<br /> 9 * * *<br />10 * * *<br />11 * * *<br />12 * <a href="ae5.cs1.den5.us.eth.zayo.com" target="_blank" rel="nofollow noopener">ae5.cs1.den5.us.eth.zayo.com</a> (64.125.29.19) 152.145 ms 152.094 ms<br />13 <a href="ae11.mpr2.slc2.us.zip.zayo.com" target="_blank" rel="nofollow noopener">ae11.mpr2.slc2.us.zip.zayo.com</a> (64.125.26.43) 125.675 ms 125.852 ms *<br />14 * * *<br />15 * * *<br />16 <a href="ae10.er1.lax10.us.zip.zayo.com" target="_blank" rel="nofollow noopener">ae10.er1.lax10.us.zip.zayo.com</a> (64.125.27.235) 152.854 ms 152.792 ms 152.857 ms<br />17 128.177.73.243.<a href="IPYX-255891-001-ZYO.zip.zayo.com" target="_blank" rel="nofollow noopener">1ZYO.zip.zayo.comZYO.zip.zayo.com</a> (128.177.73.243) 152.789 ms 153.239 ms 153.466 ms<br />18 <a href="162-215-195-141.unifiedlayer.com" target="_blank" rel="nofollow noopener">1141.unifiedlayer.com141.unifiedlayer.com</a> (162.215.195.141) 167.885 ms 168.260 ms 168.188 ms<br />19 <a href="69-195-64-121.unifiedlayer.com" target="_blank" rel="nofollow noopener">1121.unifiedlayer.com121.unifiedlayer.com</a> (69.195.64.121) 164.096 ms 164.246 ms 164.087 ms<br />20 <a href="eth4-33-4.prvspn001.net.unifiedlayer.com" target="_blank" rel="nofollow noopener">14.prvspn001.net.unifiedlayer.com4.prvspn001.net.unifiedlayer.com</a> (162.144.240.153) 163.217 ms <a href="eth4-33-4.prvspn002.net.unifiedlayer.com" target="_blank" rel="nofollow noopener">14.prvspn002.net.unifiedlayer.com4.prvspn002.net.unifiedlayer.com</a> (162.144.240.169) 162.988 ms <a href="eth4-33-3.prvspn001.net.unifiedlayer.com" target="_blank" rel="nofollow noopener">13.prvspn001.net.unifiedlayer.com3.prvspn001.net.unifiedlayer.com</a> (162.144.240.145) 164.796 ms<br />21 po97.<a href="prv-leaf6a.net.unifiedlayer.com" target="_blank" rel="nofollow noopener">1leaf6a.net.unifiedlayer.comleaf6a.net.unifiedlayer.com</a> (162.144.240.11) 167.158 ms po99.<a href="prv-leaf6b.net.unifiedlayer.com" target="_blank" rel="nofollow noopener">1leaf6b.net.unifiedlayer.comleaf6b.net.unifiedlayer.com</a> (162.144.240.23) 166.095 ms 165.884 ms<br />22 <a href="162-144-192-2.unifiedlayer.com" target="_blank" rel="nofollow noopener">12.unifiedlayer.com2.unifiedlayer.com</a> (162.144.192.2) 164.693 ms 164.652 ms <a href="162-144-217-30.unifiedlayer.com" target="_blank" rel="nofollow noopener">130.unifiedlayer.com30.unifiedlayer.com</a> (162.144.217.30) 163.053 ms<br />

Depuis un Kimsufi OVH sur RBX4
<br />traceroute to <a href="sw-themes.com" target="_blank" rel="nofollow noopener">1themes.comthemes.com</a> (162.144.217.30), 30 hops max, 60 byte packets<br /> 1 <a href="vss-7b-6k.fr.eu" target="_blank" rel="nofollow noopener">16k.fr.eu6k.fr.eu</a> (37.59.40.252) 0.663 ms 0.579 ms 0.528 ms<br /> 2 10.95.69.138 (10.95.69.138) 0.165 ms 0.360 ms 0.342 ms<br /> 3 10.95.66.24 (10.95.66.24) 0.316 ms 0.290 ms 10.95.66.40 (10.95.66.40) 0.254 ms<br /> 4 10.95.64.2 (10.95.64.2) 1.877 ms 10.95.64.142 (10.95.64.142) 1.839 ms 10.95.64.132 (10.95.64.132) 0.759 ms<br /> 5 be100-1050.ams-5-a9.nl.eu (94.23.122.243) 5.936 ms ams-5-a9.nl.eu (54.36.50.234) 13.952 ms be100-1048.ams-1-a9.nl.eu (178.33.100.161) 5.799 ms<br /> 6 <a href="er1.ams1.nl.above.net" target="_blank" rel="nofollow noopener">er1.ams1.nl.above.net</a> (80.249.208.122) 19.087 ms 20.007 ms 19.813 ms<br /> 7 * * *<br /> 8 * * *<br /> 9 * * *<br />10 * * *<br />11 * * *<br />12 * * *<br />13 <a href="ae11.mpr2.slc2.us.zip.zayo.com" target="_blank" rel="nofollow noopener">ae11.mpr2.slc2.us.zip.zayo.com</a> (64.125.26.43) 128.931 ms 128.911 ms 128.894 ms<br />14 <a href="ae4.mpr1.slc2.us.zip.zayo.com" target="_blank" rel="nofollow noopener">ae4.mpr1.slc2.us.zip.zayo.com</a> (64.125.26.164) 126.397 ms 127.926 ms 129.354 ms<br />15 * * *<br />16 <a href="ae10.er1.lax10.us.zip.zayo.com" target="_blank" rel="nofollow noopener">ae10.er1.lax10.us.zip.zayo.com</a> (64.125.27.235) 154.921 ms 152.932 ms 154.410 ms<br />17 128.177.73.243.<a href="IPYX-255891-001-ZYO.zip.zayo.com" target="_blank" rel="nofollow noopener">1ZYO.zip.zayo.comZYO.zip.zayo.com</a> (128.177.73.243) 155.692 ms 156.632 ms 155.622 ms<br />18 <a href="162-215-195-141.unifiedlayer.com" target="_blank" rel="nofollow noopener">1141.unifiedlayer.com141.unifiedlayer.com</a> (162.215.195.141) 171.718 ms 170.122 ms 171.639 ms<br />19 <a href="69-195-64-121.unifiedlayer.com" target="_blank" rel="nofollow noopener">1121.unifiedlayer.com121.unifiedlayer.com</a> (69.195.64.121) 168.967 ms 168.926 ms 167.355 ms<br />20 <a href="eth3-33-3.prvspn002.net.unifiedlayer.com" target="_blank" rel="nofollow noopener">13.prvspn002.net.unifiedlayer.com3.prvspn002.net.unifiedlayer.com</a> (162.144.240.159) 168.528 ms <a href="eth4-33-4.prvspn001.net.unifiedlayer.com" target="_blank" rel="nofollow noopener">14.prvspn001.net.unifiedlayer.com4.prvspn001.net.unifiedlayer.com</a> (162.144.240.153) 169.504 ms 171.041 ms<br />21 po99.<a href="prv-leaf6b.net.unifiedlayer.com" target="_blank" rel="nofollow noopener">1leaf6b.net.unifiedlayer.comleaf6b.net.unifiedlayer.com</a> (162.144.240.23) 168.388 ms po99.<a href="prv-leaf6a.net.unifiedlayer.com" target="_blank" rel="nofollow noopener">1leaf6a.net.unifiedlayer.comleaf6a.net.unifiedlayer.com</a> (162.144.240.15) 168.240 ms po97.<a href="prv-leaf6b.net.unifiedlayer.com" target="_blank" rel="nofollow noopener">1leaf6b.net.unifiedlayer.comleaf6b.net.unifiedlayer.com</a> (162.144.240.19) 164.705 ms<br />22 <a href="162-144-192-2.unifiedlayer.com" target="_blank" rel="nofollow noopener">12.unifiedlayer.com2.unifiedlayer.com</a> (162.144.192.2) 166.752 ms <a href="162-144-217-30.unifiedlayer.com" target="_blank" rel="nofollow noopener">130.unifiedlayer.com30.unifiedlayer.com</a> (162.144.217.30) 167.921 ms <a href="162-144-192-2.unifiedlayer.com" target="_blank" rel="nofollow noopener">12.unifiedlayer.com2.unifiedlayer.com</a> (162.144.192.2) 168.048 ms<br />

Donc par rapport au votre cela semble lâcher au niveau de l’interconnexion de zayo vers "unifiedlayer.com" qui est sans doute leur hébergeur et donc doivent faire du filtrage en entrée de leur réseau.

Cordialement, janus57

Merci janus57,
je comprend mieux maintenant.
J'imagine qu'il n'y a aucune solution immédiate à mon problème et que cela ne vient pas directement de mon serveur vps.
j'espère pouvoir me faire rembourser le thème..

Merci pour votre aide à tous

vu de Belgique:

C:\Users\f>tracert 1themes.comthemes.com

Tracing route to 1themes.comthemes.com [162.144.217.30]
over a maximum of 30 hops:

1 4 ms 5 ms 4 ms mymodem [192.168.68.1]
2 11 ms 12 ms 11 ms 10.24.2.90
3 * 12 ms 12 ms lg-10-200.msr71cha7.isp.belgacom.be [91.183.241.175]
4 19 ms 19 ms 19 ms ae-60-110.ibrstr5.isp.proximus.be [91.183.241.174]
5 13 ms 14 ms 14 ms 11.bear1.brussels1.level3.net1.bear1.brussels1.level3.net [213.242.124.25]
6 145 ms 138 ms 139 ms 13502.edge8.Denver1.Level3.net3502.edge8.Denver1.Level3.net [4.69.219.70]
7 148 ms 148 ms 148 ms 1ENDURAN.edge8.Denver1.Level3.netENDURAN.edge8.Denver1.Level3.net [4.53.7.174]
8 148 ms 147 ms 149 ms 1125.unifiedlayer.com125.unifiedlayer.com [69.195.64.125]
9 147 ms 147 ms 150 ms 14.prvspn002.net.unifiedlayer.com4.prvspn002.net.unifiedlayer.com [162.144.240.169]
10 148 ms 147 ms 147 ms po99.1leaf6a.net.unifiedlayer.comleaf6a.net.unifiedlayer.com [162.144.240.15]
11 148 ms 149 ms 148 ms 130.unifiedlayer.com30.unifiedlayer.com [162.144.217.30]

Trace complete.

Despuis un serveur à RBX1:

root@k2:~# traceroute 1themes.comthemes.com
traceroute to 1themes.comthemes.com (162.144.217.30), 30 hops max, 60 byte packets
1 1a9.fr.eua9.fr.eu (91.121.137.253) 0.701 ms 0.799 ms 0.799 ms
2 10.17.20.60 (10.17.20.60) 0.527 ms 0.608 ms 10.17.20.62 (10.17.20.62) 0.378 ms
3 10.73.16.226 (10.73.16.226) 0.152 ms 0.194 ms 10.73.16.166 (10.73.16.166) 0.187 ms
4 10.95.64.136 (10.95.64.136) 0.594 ms 10.95.64.138 (10.95.64.138) 0.751 ms 0.743 ms
5 be100-1050.ams-5-a9.nl.eu (94.23.122.243) 5.813 ms 5.953 ms 5.945 ms
6 * * *
7 * ae11.cs3.ams10.nl.zip.zayo.com (64.125.31.104) 157.130 ms *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 ae11.mpr2.slc2.us.zip.zayo.com (64.125.26.43) 127.275 ms 125.565 ms 125.445 ms
14 ae4.mpr1.slc2.us.zip.zayo.com (64.125.26.164) 130.576 ms 131.856 ms 130.490 ms
15 * * *
16 ae10.er1.lax10.us.zip.zayo.com (64.125.27.235) 154.084 ms 154.011 ms 153.978 ms
17 128.177.73.243.1ZYO.zip.zayo.comZYO.zip.zayo.com (128.177.73.243) 154.622 ms 156.148 ms 156.096 ms
18 1141.unifiedlayer.com141.unifiedlayer.com (162.215.195.141) 167.810 ms 167.768 ms 175.903 ms
19 1121.unifiedlayer.com121.unifiedlayer.com (69.195.64.121) 164.554 ms 166.150 ms 164.528 ms
20 14.prvspn002.net.unifiedlayer.com4.prvspn002.net.unifiedlayer.com (162.144.240.167) 170.698 ms 14.prvspn001.net.unifiedlayer.com4.prvspn001.net.unifiedlayer.com (162.144.240.153) 168.197 ms 14.prvspn001.net.unifiedlayer.com4.prvspn001.net.unifiedlayer.com (162.144.240.151) 169.232 ms
21 po99.1leaf6b.net.unifiedlayer.comleaf6b.net.unifiedlayer.com (162.144.240.23) 170.840 ms po99.1leaf6a.net.unifiedlayer.comleaf6a.net.unifiedlayer.com (162.144.240.15) 170.795 ms 169.086 ms
22 130.unifiedlayer.com30.unifiedlayer.com (162.144.217.30) 164.531 ms 164.565 ms 164.436 ms

Le routing depuis OVH est un peu bizarre, non ?

Bonjour,


Le routing depuis OVH est un peu bizarre, non ?

En générale cela dépend du transitaire et visiblement depuis OVH c'est pas zayo le chemin privilégié pour aller chez l'hébergeur de sw-themes

Cordialement, janus57