I can't fix the 'site under construction' page issue

Domains and Hosting
1

Hello,

I know the issue has already been addressed many times and I feel like I've tried all the solutions I've been able to read here or elsewhere, but unfortunately I can't get rid of the “site under construction” page that shows up instead of WordPress.

My site is lafabriqueachansons.art

I performed a clean installation of WordPress, checked the FTP for any stray index.html file. I can access the WordPress admin interface without any problem. I bought the domain name and hosting together.

If you have any leads for me, I'm all ears.

Thanks in advance,

Arnaud

2

Hello @Arnaldo

Here’s a short guide I wrote that might give you some clarification for a complete and clean installation of your site.

Guide – Understanding the Relationship Domain > DNS Zone > Hosting > Site Folder

See --> CMS – WordPress – Installation Guide at OVH

Read and check your situation by following the paragraphs carefully: A to J valid for all CMSs

Feel free to give me feedback: positive or negative.
That’s how I refine my guide.
If my answer is the solution, please click “Approve the solution”

3

Hello Gaston,

I think I have checked every element of your document without finding any error on my setup.

The "site under construction" page is still present.

4

Hidden message. Another stupidity from this forum

5

Hello,

In your client area, Hosting > multisite > opposite your domain name lafabriqueachansons.art, what is displayed below the "root folder"?

6

Hello @fritz2cat,

Thank you for your reply

It shows www as for the other entries

7

And your site, have you installed it in the "www" folder? (You need to use, for example, Filezilla to verify it)

8

Please show the content of your .htaccess ...

In my opinion there are subtleties in there that break everything.

image
image846×483 63.6 KB

9

Yes, I’ve uploaded everything into the www folder

The .htaccess was created by the WordPress installation but I don’t have any software that lets me view its contents (I tried yesterday without success with my text editor).

10

You need to download it to your PC and open it with the Notepad (or bloc-note) application.

11

Hello @Arnaldo,

I’d like to follow up on this point:

In FileZilla there is an option that forces the display of hidden files:

1/ Click on the Server tab in the top menu bar.
2/ Check the Force display of hidden files option.

It happened to me once, a long time ago, not to see the shortcut "index.html" which is present by default on hosting services, because of this option (even though it isn’t hidden).

If needed, support can launch a bot that removes this file, which can be the source of an anomaly like yours :wink:

Astérix

13 

# BEGIN WordPress
# The directives (lines) between « BEGIN WordPress » and « END WordPress » are generated
# dynamically, and must only be modified via WordPress filters.
# Any modification of directives located between these markers will be overwritten.
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

Here it is

I struggled because the Mac wouldn't let me open it with a text editor

14

Thanks @Asterix for this tip, but I had actually explored it yesterday and I can see the hidden files, especially those that are at the root.

15

Hello @Arnaldo

For next time:
See the paragraph in my guide: V - Duplication, transfert de WordPress vers un autre hébergement

16

Thanks for the quick response :slight_smile:

Feel free to open a ticket if you encounter any issues!

Astérix

17

Hello @Arnaldo

When your WordPress site is finished and operational, don’t forget to back it up on your PC.

________________________________________________________________

Backups at OVH of your site are not eternal.

Excerpt from my guide: T - OVH Restoration of Your Site to an Earlier Date

At OVH, restoring your hosting can only go back up to a maximum of two weeks.

If the hack of your site occurred three weeks ago, you’re out of luck and will have to delete everything and rebuild your site from scratch.

At OVH, restoring your database can only go back up to a maximum of two months.

Remember to make a backup of Hosting and Database on your PC once a month.

See the paragraph in my guide: Ua - Complete Backup of Your Site to Your PC

See the paragraph in my guide: Ub - Complete Restoration of Your Site from Your PC

18

I'm not changing hosting; it's a new site that I'm going to start building.

19

Go to your wp‑admin that seems to be working, https://lafabriqueachansons.art/wp-login.php

  • deactivate all plugins !!!!!
  • change the permalinks because I think that’s where it’s getting stuck
20

It's crazy, I still managed to find an empty redirect folder named index.html via Filezilla that my other FTP client didn't display; it only showed hidden files, not hidden folders…

Thanks to everyone for your help and sorry for the inconvenience!

21

Glad the issue is solved! Have a nice rest of the afternoon!

Astérix