Locked out of my account while waiting on an order for about 4 days

Hello,

I can't login to my account since 3 days ago and haven't received any sort of email from ovh.
I have placed an order 4 days ago and was in Validation process.
when I want to login it just says Invalid Account ID or password.
I've tried GB and CA subsidiary
My account starts with CAxxxxxxx-ovh

I'm was planning to launch my business but now it's delayed for this reason.
What should I do?