Bonjour,
Depuis plusieurs mois, certains mails que j'envoie pourtant à des destinataires avec lesquels j'ai l'habitude de communiquer me reviennent avec un message d'erreur. Maintenant cela arrive systématiquement depuis une semaine et je suis obligée d'envoyer des mails professionnels avec mon adresse mail personnelle.
Je suis novice et j'aimerais comprendre comment procéder pour rêgler ce problème
Voici le message d'erreur que je reçois :
This is the mail system at host mo559.mail-out.ovh.net.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
: host gmail-smtp-in.l.google.com[142.250.13.26]
said: 550-5.7.26 This mail is unauthenticated, which poses a security risk
to the 550-5.7.26 sender and Gmail users, and has been blocked. The sender
must 550-5.7.26 authenticate with at least one of SPF or DKIM. For this
message, 550-5.7.26 DKIM checks did not pass and SPF check for
[XXX.com] 550-5.7.26 did not pass with ip: [178.33.47.183].
The sender should visit 550-5.7.26
https://support.google.com/mail/answer/81126#authentication for 550 5.7.26
instructions on setting up authentication.
i22-20020a05600c355600b003f7aad99d6fsi1978191wmq.102 - gsmtp (in reply to
end of DATA command)
Reporting-MTA: dns; mo559.mail-out.ovh.net
X-Postfix-Queue-ID: C69962370C
X-Postfix-Sender: rfc822; studio@XXX.com
Arrival-Date: Tue, 6 Jun 2023 05:02:35 +0000 (UTC)
Final-Recipient: rfc822; XXX@gmail.com
Original-Recipient: rfc822;sXXX@gmail.com
Action: failed
Status: 5.7.26
Remote-MTA: dns; gmail-smtp-in.l.google.com
Diagnostic-Code: smtp; 550-5.7.26 This mail is unauthenticated, which poses a
security risk to the 550-5.7.26 sender and Gmail users, and has been
blocked. The sender must 550-5.7.26 authenticate with at least one of SPF
or DKIM. For this message, 550-5.7.26 DKIM checks did not pass and SPF
check for [bXXX.com] 550-5.7.26 did not pass with ip:
[178.33.47.183]. The sender should visit 550-5.7.26
https://support.google.com/mail/answer/81126#authentication for 550 5.7.26
instructions on setting up authentication.
i22-20020a05600c355600b003f7aad99d6fsi1978191wmq.102 - gsmtp
Pour info mon site est chez Cargo Collective et je regarde et envoi mes mails via mail sur un mac et Iphone.
Merci par avance !
Bonjour,
Vu que vous avez masqué votre domaine, la seule chose que l'on peut dire c'est comme le message d'erreur : il vous manque un SPF ou celui-ci n'est pas valide.
Cordialement, janus57