ADSL‑fiber migration: strange bill

Telecom
1

Hello,

After several adventures my ADSL PRO & connection was migrated to FTTH PRO on 13/03/2026.

I received a first invoice of about €24 for the period from 01/04 to 31/04.

Today I received a new invoice for the period from 01/05 to 31/05 (see attached).

But the surprise: they credit me €52.41.

What, does OVH pay its customers?

No, of course not.

After an intense reflection of a few minutes I managed to understand the why and how:

Since I have 6 months at 50 %, OVH immediately credits 50 % of the subscription amount (period from 01/01 to 31/05 on the invoice), knowing that the first billing was done at 50 %.

Then from 01/06 they will be able to bill at the normal rate.

You really need to have been to Polytechnique or École Normale Supérieure to devise this system.

OVH will always surprise me.

Happy Sunday everyone!

2

I had the same experience; it seemed to me that, in the end, it was spot on. No, I'm not redoing the apothecary's calculation, I don't have aspirin on hand :upside_down_face:

3

In fact, it’s a lot more complicated than it appears, and I realized that the account wasn’t there.

So I contacted support. That support had a hard time understanding this odd invoice/credit.

After several tense exchanges, I finally accepted their deal: a 50 % extension on the FTTH.

At OVHCLOUD, anything is possible.