Domain name does not appear in hosting

Hello,

I'm trying to install my website with a “one‑click module” (CMS). I got my domain name from OVH and I'm following the instructions on this page https://docs.ovhcloud.com/fr/guides/web-cloud/web-hosting/cms-install-1-click-modules, but my domain name doesn't appear in my hosting...

I really have no idea, thank you for your help :sweat_smile:

Hello @TerresD

Which domain?

If it’s a “one‑click” installation, the cleanest approach is to uninstall everything and install WordPress manually and properly.

See the paragraph in my guide: X5 - Deleting a site installed “one‑click”

Here is a short guide I wrote that could give you clarification for a complete and clean installation of your site.

Guide – Understanding the Relationship Domain > DNS Zone > Hosting > Site folder

See --> CMS – WordPress – Installation Guide at OVH

Read and check your situation by following carefully the sections: A to J valid for all CMSs

Feel free to give me feedback: positive or negative.
That’s how I fine‑tune my guide.
If my answer is the solution, please click “Approve the solution”.

Hello @Terr​esD,

To link your internal domain name to your OVHcloud hosting, follow these steps:

Step 1 of 5: Click on your hosting under the "Hosting" section and go to the "Multisite" tab,
Step 2 of 5: Click "Action" then "Add a domain",
Step 3 of 5: Select your domain name from the list and click next,
Step 4 of 5: Fill in the fields with the values below:

   • Subdomain: 
   • Root folder: www
   • Check the box to also create the "www" subdomain.

Step 5 of 5: Click "Next" then "Validate".

A DNS propagation delay is required for these changes to take effect; this delay varies from 4 to 24 hours.

Is your issue resolved?

Astérix