OVH cancelled my order after payment done!

Barroom briefs
1

Hi, I have paid for 2x Intel Xeon Silver 4214 server 390 euro and money was withdrawn from my card. But I see in My Orders page that you have declined my order with reason:
The data associated with this order does not have the necessary guarantees for the transaction. Please renew it using another payment method.
Why you don't give my service which I paid for it ?!

This is my payment successful page image :
https://imgur.com/uersNnO

This is my Orders page which I see that my order was declined which I paid :
https://imgur.com/em51JIS

2

I have the same problem today and contact support but there is no response…
How did you solve it

3

I have the same problem today and contact support but there is no response…
How did you solve it

4

I have the same problem and there is no response too

5

Same problem, created the order 2x, the same happened, and support is quite shi*****

6

I have the same issue. and no help from them. really bad experience!

7

Hello,

Please open your own topic, and provide meaningful information.

(e.g. what server, what domain name, what payment method ?)