Hello,
Hello, I need help with my order. I tried paying for it 3 times. First time errored due to network issues, second time I was charged but got an error saying something like one-shot payment failed, the third time failed because there wasn't enough money on the card. So, I'd like to get help to link the payment that I was charged for with my order. I can't create a ticket because when I enter the support page it says I'm authenticated but shows a log in button. If I try to log in using my email and pass, it says email or password is incorrect although they are correct for my ovh account. I tried resetting the password but the email never arrives. So, I was charged, received nothing, can't even contact the support. Not the best experience to say the least. Could somebody help me with that?