Problems buying a new domain .es

Hi,

I recently have bought a domain (.es), but the process has never ended.
The error is the following:

Please complete your nic ADMIN : The administrative, technical and billing contacts for a .ES domain must to be a "particular" with name, surname and ID Card number

Support has answered two times that we have to enter the name and ID Card number of a particular. I have done it twice, but the error persist.

Any idea to solve this problem?

thanks.

I have the same issue, I will try to contact OVH support but it seems that it won't be an easy answer :frowning:

Yo estoy igual… ¿Alguna solución?

Another one here! - Otro más por aquí

I'm facing the same problem.
@CDMB, was there a solution for this?


I'm facing the same problem.
https://www.businessstudynotes.com/ @CDMB, was there a solution for this?


I hope it will be resolve soon in this forum.

Problem solved for me this way:

- Open your https://www.ovh.com/manager/web/#/configuration/domains_operations domain manager
- You should see the error message
- Click on the three dots at the right of this message
- Enter your information: First name, Last name, ID card number
- Confirm

A few minutes later you should receive a confirmation bill