# Problems with deliverability **URL:** https://community.ovhcloud.com/t/problems-with-deliverability/23663 **Category:** Domaines et Hébergements **Created:** [Janvier 26, 2021, 4:42 UTC](https://community.ovhcloud.com/t/problems-with-deliverability/23663 "2021-01-26T16:42:06Z") **Posts on this page:** 1 **Page:** 1
### Author: ![EfiM](https://community.ovhcloud.com/letter_avatar/efim/32/5_5575768a8748004e209b776fc1b2916d.png) [@EfiM](https://community.ovhcloud.com/u/EfiM) #### Post date: [Janvier 26, 2021, 4:42 UTC](https://community.ovhcloud.com/t/problems-with-deliverability/23663/1 "2021-01-26T16:42:06Z")
I open tickets you ask me to reply accept or reject i reply , reject and you closing the tickets This is my new ticcket You closed the ticket without someone to reply accept, i replied reject, so i open it again a new one. you told me to To ensure Microsoft do not block your IP, please do the following: 3. Sign up to Microsoft SNDS: [https://sendersupport.olc.protection.outlook.com/snds/](https://sendersupport.olc.protection.outlook.com/snds/) i did but i cant ask to unblock the ip 149.202.223.112 because for verification they ask me an email where they will send me athe verification and the emails are the followings abuse@ip-149-202-223.eu abuse@ns3031430.ip-149-202-223.eu abuse@ovh.net postmaster@ip-149-202-223.eu postmaster@ns3031430.ip-149-202-223.eu i dont own these emails what should i do ? If someone can help feel free to reply