# Public Cloud Debian images timing out
**URL:** https://community.ovhcloud.com/t/public-cloud-debian-images-timing-out/20913
**Category:** Public Cloud
**Created:** [Avril 8, 2021, 5:19 UTC](https://community.ovhcloud.com/t/public-cloud-debian-images-timing-out/20913 "2021-04-08T17:19:16Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@GarethJ1](https://community.ovhcloud.com/u/GarethJ1)
#### Post date: [Avril 8, 2021, 5:19 UTC](https://community.ovhcloud.com/t/public-cloud-debian-images-timing-out/20913/1 "2021-04-08T17:19:16Z")
On public cloud - got a fresh install of Debian 10… got my private key etc all setup
When trying to SSH onto the box, it hangs for about 30 seconds then i get a timeout error (cant ping the box either)
If i swap to another image, it works perfectly fine, just cant get debian to work … and i need debian for my project.
anyone else got this issue? waisted so many hours today due to this stupid problem
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### Author:  [@Sich](https://community.ovhcloud.com/u/Sich)
#### Post date: [Avril 8, 2021, 7:09 UTC](https://community.ovhcloud.com/t/public-cloud-debian-images-timing-out/20913/2 "2021-04-08T19:09:11Z")
Did you try to see what happen in vnc / kvm ?
Maybe a network issue on the master ?
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### Author:  [@GarethJ1](https://community.ovhcloud.com/u/GarethJ1)
#### Post date: [Avril 9, 2021, 9:50 UTC](https://community.ovhcloud.com/t/public-cloud-debian-images-timing-out/20913/3 "2021-04-09T09:50:56Z")
Just the login terminal on the vnc/kvm - but cant login due to only having a private key.
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### Author:  [@Sich](https://community.ovhcloud.com/u/Sich)
#### Post date: [Avril 9, 2021, 10:05 UTC](https://community.ovhcloud.com/t/public-cloud-debian-images-timing-out/20913/4 "2021-04-09T10:05:21Z")
probably a network configuration issue with this image…
You should try to go in rescue mode, check the network configuration, and try to apply this with a static configuration directly in the /etc/network/interfaces…
That's not the best way, and OVH should provide a working iso… But if you have no other options atm…
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### Author:  [@Jalinn](https://community.ovhcloud.com/u/Jalinn)
#### Post date: [Avril 9, 2021, 10:51 UTC](https://community.ovhcloud.com/t/public-cloud-debian-images-timing-out/20913/5 "2021-04-09T10:51:00Z")
Hi @GarethJ1
Did you try with "Debian" user instead of "root" ?
did you have a private interfaces with a Gateway set by default ?
Did the rescue mode works ?
Can you connect with a new VM on another region and same image ?
jalinn
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### Author:  [@GarethJ1](https://community.ovhcloud.com/u/GarethJ1)
#### Post date: [Avril 12, 2021, 8:36 UTC](https://community.ovhcloud.com/t/public-cloud-debian-images-timing-out/20913/6 "2021-04-12T08:36:09Z")
Yep, used Debian instead of root
I do have a private interface attached
Rescue mode - no
Different Region: not tried
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### Author:  [@Sich](https://community.ovhcloud.com/u/Sich)
#### Post date: [Avril 12, 2021, 12:07 UTC](https://community.ovhcloud.com/t/public-cloud-debian-images-timing-out/20913/7 "2021-04-12T12:07:39Z")
Hum, If I remember I had issue in the past with the public IP when I was adding a private IP on the vrack… I had to configure the public IP with the API on the creation for the VM… but this make a long time now, don't remember at all how to do that with the API…
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### Author:  [@ArnaudM18](https://community.ovhcloud.com/u/ArnaudM18)
#### Post date: [Avril 18, 2021, 10:13 UTC](https://community.ovhcloud.com/t/public-cloud-debian-images-timing-out/20913/8 "2021-04-18T10:13:07Z")
On which region did you try to spawn?