Hello,
On a Pro shared hosting, I want to retrieve an OVH backup of my MySQL database from last week.
In the OVH Manager, when I select “Create a backup” then “Last week”, I get the message: “The only possible date was ‘now’ for your cluster”.
Yet the interface still offers historical dates (e.g., 08/06/2026).
Is there a way to download or export an older OVH backup without restoring that backup directly to the production database?
Thanks in advance for your help.
Paul
Hello @Paul_Sellis
To retrieve a backup of a database associated with a shared hosting, please follow the steps in this documentation: https://docs.ovhcloud.com/fr/guides/web-cloud/web-hosting/sql-database-export
If you encounter an error while applying the steps above, feel free to share a screenshot of the error in question
Asterix
Thanks Astérix
Now with moderation for posting, the Forum is going to be as slow as OVH's responses.
What a bummer…
Gaston
June 16, 2026, 10:12am
4
And yes @Paul_Sellis this moderation is not at all up to par
Someone who has already posted several times without causing any problem shouldn’t be blocked.