hello
I started a restore yesterday and it still shows "error", I opened ticket CS16638192 so that the line disappears in "my ongoing tasks" because I can’t restart a restore, thanks
hello
I started a restore yesterday and it still shows "error", I opened ticket CS16638192 so that the line disappears in "my ongoing tasks" because I can’t restart a restore, thanks
Hello @SophieM51
Post this ticket number on this forum (in case a member of the OVH Team passes by)
then:
Call OVH support at +33 9 72 10 10 07.
Preferably between 8 a.m. and 9 a.m. in the morning, or around 3 p.m. there is less waiting.
Or already now on Twitter @ovh_support_fr or #OVHcloudsupport
Hello @SophieM51
The ticket has been taken care of
feel free to respond so that escalation can be carried out.
Astérix
Yes, thank you. I’m in a conversation via OVH’s chat and waiting. Have a good day.