Restoration error

hello

I started a restore yesterday and it still shows "error", I opened ticket CS16638192 so that the line disappears in "my ongoing tasks" because I can’t restart a restore, thanks

Hello @SophieM51

Post this ticket number on this forum (in case a member of the OVH Team passes by)

then:

Call OVH support at +33 9 72 10 10 07.
Preferably between 8 a.m. and 9 a.m. in the morning, or around 3 p.m. there is less waiting.

Or already now on Twitter @ovh_support_fr or #OVHcloudsupport

Hello @SophieM51

The ticket has been taken care of :wink: feel free to respond so that escalation can be carried out.

Astérix

Yes, thank you. I’m in a conversation via OVH’s chat and waiting. Have a good day.