SoL and KVM aren't working, support is silent

Bare Metal and VPS
1

Dear all,

baremetal dedicated server with Rocky Linux 10.x, after the latest update and reboot the server died and won’t start.

I have no access to KVM or SoL to see any messages. Support spent the whole Friday working on the issue and I received no information.

Rescue mode works but I don’t see anything there that could help me. The last similar problem was in March 2026, the server’s RAM hardware was replaced and everything worked.

Does anyone have any idea what I could do over the weekend (aside from drinking coffee)…

2

The last time I had a KVM issue, support simply replaced the IPMI card, and it was back up.

But, very concretely, without KVM and with the server down, aside from trying to salvage things via rescue, I really don’t see what else you could do. Apart from reinstalling everything.