Webcloud SSD Storage

Domains and Hosting
1

Hello,

For the past few weeks, my storage space has filled up (897 MB / 1 GB, I have the Starter plan), which I think is causing loading issues with Elementor (and 500 errors on my site when it’s full).

Is there a way to increase this space without necessarily changing plans, or do I need to take the next higher plan? Because I don’t need 100 GB, but 1 GB is quite restrictive over time. Thanks in advance!

2

Hi @Mathieu_Srrx

Yes, you can increase the space without changing your main plan. OVH allows you to purchase additional disks for web hosting, just like with VPSs.

In your case with the Starter plan, you have two options:

  • Purchase an additional disk. In the client area, within your hosting, look for the “Disco adicional” tab or “Additional disk”. There you can add space from 5 GB up to 100 GB. It is billed separately and does not require changing your plan.
  • If that option doesn’t appear in Starter, you’ll need to switch to the Personal or Professional plan. They don’t force you onto a 100 GB one. The intermediate plans have 5 GB, 10 GB, or 50 GB depending on the offer. In the client area, go to your hosting section, click the three dots next to “Suscripción” and choose “Cambiar de plan”. Then select the one you want.

The additional disk option is cheaper if you only need more space. If you also need more CPU or databases, then upgrade the plan.

I hope I’ve cleared up your doubt :slight_smile:

Regards.

3

Hello @Mathieu_Srrx

Feel free to share the reference of your hosting or the domain name attached to it; support can manually update the quota if it isn’t up‑to‑date (this can happen).

Otherwise, to change your hosting plan and increase storage capacity, follow these steps from your client area:

• Click on your plan under the “Hosting” section,
• Go to “General Information”, then to the “Subscription” box,
• On the “Plan” line, click the three dots and then “Change plan”,
• Select the plan of your choice and click “Next”.

You will be redirected to an order form; just complete the payment and, once we receive it, the new plan will be activated and subscribed for 12 months.

For more information: https://docs.ovh.com/fr/hosting/how_to_change_web_hosting_offer/

Asterix

4

Hello,

Thank you for your replies, I will first contact support just in case and then change the plan if that isn’t enough.

Have a great day!