Support / Staff Member

Bare Metal and VPS
1

Hi

Bit of a last resort with trying to get assistance, understand this is a public community but hoping a staff member can reach.

I have had a support ticket open for 3 days without no reply, for some reason the phone support sits in a queue with no answer, and I’ve tried Twitter support to no avail, and the ticket isn’t getting any traction either.

Is there a staff member here who can reach out to here to help me along?

Thanks

2

Hello @Neoburner,

I see that a feedback was made to you an hour ago on Twitter and that the concerned service was indeed recalled.

You can be sure that we will get back to you as soon as possible.

^FabL