Your SSL certificate is active on your site, but it still displays an “Index of” page.

Hello,

here is the message that OVH support sent me regarding my SSL certificate that I'm having trouble activating.

can anyone help me ?

I'm starting to lose hope.

Hello @Lolo974

What domain?

What type of CMS are you installing?
WordPress, PrestaShop?

I suggest you read carefully paragraphs A to J of my guide:

https://www.wordetweb.com/word-et-web/WORDPRESS-guide-installation-de-WordPress-premier-domaine-chez-OVH-FR.htm

Hello @Lolo974
Just a quick clarification, the “Index of” has nothing to do with the SSL certificate; it indicates that there is no index file in the site’s directory, the site is either not placed in its root directory or is only partially published.
They tell you that SSL is indeed enabled, you just need to publish your site or install your CMS if you’re using a CMS.
What is the site’s address?

Hello MaryS and Gaston,

Thank you for your messages.

The CMS is WordPress.

the name of my site is www.licorne-equicoaching.com.

Gaston, I downloaded your guide yesterday, and I will take the time to read the paragraphs this morning.

Thanks to both of you.

Lolo

Hello @Lolo974

A small multisite pointing issue, nothing serious, here’s how to fix it:

Step 1 of 5: Click on your hosting, under the “Hosting” section
Step 2 of 5: Go to the “Multisite” category,
Step 3 of 5: Click on the three little dots to the right of licorne-equicoaching.com, then click on “modify the domain”,
Step 4 of 5: In the “Root folder” box I invite you to enter “www”,
Step 5 of 5: Do the same for www.licorne-equicoaching.com

For more information on Multisite, please refer to this link: https://docs.ovh.com/fr/hosting/multisites-configurer-un-multisite-sur-mon-hebergement-web/

Wait a moment and you’re all set :wink:

Astérix

All you need to do is go to the Hosting → Multisite tab in the OVH manager.

And set www as the root folder for your domain.

See my guide:

https://www.wordetweb.com/word-et-web/WORDPRESS-guide-installation-de-WordPress-premier-domaine-chez-OVH-FR.htm#_H_-_WordPress

Hello Asterix,

Thanks for the very clear steps.

Should I keep the dot that is already in the root box, or should I delete it and put www?

Thanks.

It is necessary to remove the period and leave only the “www” without the quotes :wink:

Asterix

Thanks to everyone for your contributions.

On the other hand, the WordPress display I had started roughly looks nothing like it (big social‑media icons…)

I don’t have the SSL display enabled as in the guide (end of chapter I2).

I also don’t have any SSL mention in the table.

The “chaotic” display of the site is caused by mixed content, your site uses many links that use the address of your hosting cluster:

Make these links disappear by replacing them with “https//licorne-equicoaching.com” :wink:

Astérix

Thank you very much, Asterix.

Could you tell me the steps to follow to make them disappear?

I can suggest the Better Search and Replace plugin to help you avoid a full reinstallation of WordPress.

I think I’ve found the place where to change it.

Thank you for your help and support.

Again @Lolo974 a “one‑click” installation.

Fixing the address xxx.clusterxxx is easy to do. See the paragraph in my guide:
[O9 - Changer l’adresse du site dans toute la base de données – Plugin « Better Search Replace »](https://wordetweb.com/word-et-web/WORDPRESS-guide-installation-de-WordPress-premier-domaine-chez-OVH-FR.htm#_O9__- “O9 - Changer l’adresse du site dans toute la base de données – Plugin ”)

Sometimes, editing the WordPress site’s URL is enough to refresh all the site’s hyperlinks. Sometimes, unfortunately, it doesn’t work. In such cases, I recommend, just like @fritz2cat, using the plugin Better Search and Replace which works very well for this kind of need :slight_smile:

Asterix

as I read through the guide, I realized I had done a “one‑click” installation. mea culpa.

thanks again for your help and support.

I’m diving back into the reading.

Hello @Lolo974

When your WordPress site is finished and operational, don’t forget to back it up on your PC.

________________________________________________________________

Backups at OVH of your site are not eternal.

Excerpt from my guide: T - OVH Restoration of your site to an earlier date

At OVH, restoring your hosting can go back at most two weeks.

If the hack of your site dates back three weeks, you’re screwed and have to delete everything and completely rebuild your site.

At OVH, restoring your database can go back at most two months

Remember to make a backup of Hosting and Database on your PC once a month.
See in my guide the paragraph: Ua - Full backup of your site to your PC

See in my guide the paragraph: Ub - Full restoration of your site from your PC

Hello @Lolo974

Your cluster problem in your displayed pages and in the database reinforces once again the remark I made at the very beginning of my guide:

The “one‑click” installation of OVH is to be avoided*, because it causes many issues *(installation with the domain “xxx.clusterxxx”, in the “mail address” folder, etc.).

image

I can’t install the Better Search and Replace plugin because the PHP version isn’t the right one, apparently. lol. I’d rather laugh about it since everything is getting away from me. :zany_face:

Exactly. To tell you the whole story, I was with Wix and decided to leave, too expensive.

Not knowing anything, I consulted Claude to guide me step by step to make this change (it was in May) If only I could have read your guide beforehand....