Introduction:
As part of OVHcloud's Startup Program, the credits provided help startups build, a flexible and scalable server infrastructure. However, not all solutions are eligible for use with Startup Program credits. This guide explains which solutions are eligible, how to consult the eligible solutions table, and important exceptions to be aware of.
Key Points:
- Eligible solutions: Startup Program credits are primarily for server infrastructure solutions, such as Public Cloud and Private Cloud.
- Non-Eligible solutions: Web and Telecom solutions, along with certain specific infrastructure solutions, are not covered by the credits.
- Non-Eligible GPU solutions: Some Public Cloud instances and AI solutions using GPUs (A100, H100, L4, L40S) are not covered by the credits.
- Order Error Handling: If non-eligible solutions are ordered by mistake, they must be stopped or transferred to another customer account not part of the Startup Program.
Steps to Follow:
1. Consult the Eligible Solutions Table
To find out which solution are eligible for your Startup Program credits, it is important to consult the eligible solutions table provided by OVHcloud. Credits are primarily intended for server infrastructure solutions such as:
- Public Cloud: A cloud ecosystem of standard solutions to accelerate your business.
- Private Cloud: Leverage VMware virtualization on dedicated, managed infrastructures to save time and gain agility with OVHcloud’s Managed VMware vSphere solutions.
Here is a summary of eligible solutions:
| Range | Solutions | Eligibility |
|---|---|---|
| Hosted Private Cloud |
WMware (Managed vSphere, Hyperconverged Storage, Network Security Virtualization, Softaware-Defined Datacentre) | |
| Compliance & Certifications: Healthcare, SecNumCloud, HIPAA & HITECH, PCI-DSS | ||
| Public cloud |
Compute: Instances (excluding instances using GPUs A100, H100, L4, L40S), Baremetal Cloud | |
|
Storage & Backup: Block Storage, Object Storage, Cloud Archive, Cold Archive, Snapshot, Backup | ||
|
Network: Load Balancer, vRack (Free), Bande passante, Floating IP, Gateway, Anti-DDoS | ||
|
Containers & Orchestration: Managed K8s Service, Managed Rancher Service, Managed K8s Load Balancer, Managed Private Registry, Workflow Management, Image Catalog | ||
|
Databases: MySQL, PostgreSQL, MongoDB, Kafka,Caching, OpenSearch, Kafka MirrorMaker, Kafka Connect, Grafana, Cassandra, M3DB, M3 Aggregator | ||
|
Data Analytics: Data Processing (Excluding Logs Data Platform) | ||
|
AI & Machine Learning (excluding AI solutions using GPUs A100, H100, L4, L40S): AI Notebooks, Quantum Notebooks, AI Training, AI deploy, NVIDIA NGC Platform | ||
|
Quantum computing: Quantum Notebooks | ||
|
Data Platform (Beta): Data Catalog, Data Processing Engine, Lakehouse Manager, Analytics Manager, Application Services, Data Platform capacity compute option | Soon | |
|
AI & Machine Learning (Alpha): AI Endpoint | Soon | |
| Bare Metal & VPS |
Managed Bare Metal ("Essentials" range powered by VMware) | |
| Dedicated Servers | ||
| Storage: NAS-HA, Enterprise File Storage | ||
| VPS | ||
| Web Cloud | Domains, Web Hosting, Web PaaS, Emails, Collaborative Solutions | |
| Telecom | Fiber, Broadband Access, Telephony, SMS, Fax, OverTheBox | |
| Support |
Business Support is free for Startup members at the "Scale" level |
2. What to do if you order non-eligible solutions?
If non-eligible solutions are ordered by mistake, follow these steps:
- Transfer the Instances: If you ordered non-eligible GPU instances, we will contact you to stop and recreate them on another client account not in the Startup Program.
- Follow this Guide: Use our guide to transfer your instances to another client account.
- If you don't want to stop the Instances: If you choose not to stop the non-eligible instances, OVHcloud may terminate your participation in the Startup Program.
Conclusion:
OVHcloud Startup Program credits are designed to support startups by providing them with server infrastructure solutions that meet high availability and scalability needs. It’s crucial to check the eligibility of the solutions you plan to use with your credits by consulting the eligible solutions table. If non-eligible solutions are ordered by mistake, follow the steps to correct the situation or transfer the instances to another account. Maximize your credits by focusing on flexible solutions that best suit your startup’s growth.


