# "You cannot migrate this e-mail account to Exchange plan"

**URL:** https://community.ovhcloud.com/t/you-cannot-migrate-this-e-mail-account-to-exchange-plan/18165
**Category:** E-mails
**Created:** [Août 18, 2021, 11:27 UTC](https://community.ovhcloud.com/t/you-cannot-migrate-this-e-mail-account-to-exchange-plan/18165 "2021-08-18T11:27:20Z")
**Posts on this page:** 1
**Page:** 1

<div class="post-metadata">

### Author: ![LidiaC](https://community.ovhcloud.com/letter_avatar/lidiac/32/5_5575768a8748004e209b776fc1b2916d.png) [@LidiaC](https://community.ovhcloud.com/u/LidiaC)
#### Post date: [Août 18, 2021, 11:27 UTC](https://community.ovhcloud.com/t/you-cannot-migrate-this-e-mail-account-to-exchange-plan/18165/1 "2021-08-18T11:27:20Z")

</div>

Hallo,  
i have used MXPLAN5 and I run out of disc space, so i bought Exchange option. I used config creator to move my account, but all I have is "You cannot migrate this e-mail account to Exchange plan" error. What's wrong?