I am contacting you regarding my order No. 252557799, which has remained in the “Validation” status for over a week. The payment was made with a Visa card and the amount has indeed been debited from my bank account. Despite multiple follow‑ups through support and by e‑mail, I have received no response from you.
hello @createx
Create an Incident ticket:
Manager OVH > https://www.ovh.com/manager/#/dedicated/useraccount/dashboard > My support requests > Create a request / ticket
then:
Call OVH support at +33 9 72 10 10 07.
Preferably between 8 a.m. and 9 a.m. in the morning, or around 3 p.m. there is less waiting.
Or already now on Twitter @ovh_support_fr or #OVHcloudsupport
