Good morning, since this morning I’ve been receiving a consumption alert on my Public Cloud services.
I have, in particular, an active S1-2 instance at €11.44 / month.
But regarding my monthly over‑usage alert, I receive an alert message every hour.
Close to €1 per hour for a service I don’t have; it just says: D2-4.LOCAL-DISK-GB
I assume it’s an OVH bug, but I would still like some details because the bill is climbing at the moment with no possible action anyway.
Call OVH support at 09 72 10 10 07
Hello @Pes,
It was an estimation error caused by a technical incident on the OVHcloud side, which mistakenly affected the forecasted consumption calculation for Public Cloud of some projects, including yours.
We apologize for this incident and the concern it caused.
The fix has been deployed and no action is required on your part. You can follow the details of this incident on our status page:
https://customer-service.status-ovhcloud.com/incidents/vw7523d98dvn
We are doing everything we can to prevent this type of incident from happening again.
Feel free to get back to us if you still notice a discrepancy in your estimate or if you have any other questions.
^JLam
Hello, thank you for the response; indeed the consumption has been reset.