Hello,
I’m sending notification SMS to a French number via the OVH REST API (POST /sms/{serviceName}/jobs), using an already validated alphanumeric sender (status: enable). This is a test for my application workflow.
For the past few hours, nothing is being delivered.
The POST call succeeds (an ID is returned, 1 credit deducted), but the delivery status (GET .../outgoing/{id}) always returns deliveryReceipt = 16, with sentAt and deliveredAt set to null — so the SMS is never actually sent. In the client area, the displayed status is “No templates available”. I’ve burned more than 15 SMS in this situation.
The problem affects 100 % of the messages, even a plain‑text message with no links or URLs. So it’s not a content issue, nor a sender issue (the sender is properly validated).
Has anyone encountered this “No templates available” before? Is it related to a mandatory message‑template declaration for alphanumeric senders? If so, does it also apply to messages sent to France, and how did you resolve it?
Thanks in advance.