Bonjour messieurs,
Avez-vous une une réponse sur le sujet ?
Je suis dans le même cas depuis le 9 novembre aussi.
- Performance 1
- cluster005 et cluster007
Erreur systématique dans les logs :
[Mon Nov 13 10:08:49 2023] [error] [client 82.64.127.180] [host xxxxxxxxxx] AH10141: FastCGI: comm with server "xxxxxxxxxxxxxxxxxxxxxxxxxx" aborted: idle timeout (160 sec), referer: https://xxxxxxxxxx.com/
[Mon Nov 13 10:08:49 2023] [error] [client 82.64.127.180] [host xxxxxxxxxxxxx] AH10149: FastCGI: incomplete headers (0 bytes) received from server "xxxxxxxxxxxxxxxxx", referer: xxxxxxxxxxxxxx
Dans mon cas les sites en question sont accessibles normalement hormis un script en particulier, je n'identifie pas pourquoi (ledit script tourne depuis des années). La seule particularité que je note c'est qu'il est accédé par un domaine externe, donc le referer est un site tiers, mais pourquoi ça poserait problème ?
De votre côté c'est toujours les mêmes pages qui plantent ou c'est aléatoire ?
Le sous-domaine qui est en Wordpress ne fonctionne presque jamais, une différence que je vois entre Joomla et Wordpress c'est qu'avec Joomla les liens entre pages sont des liens relatifs alors que côté Wordpress il n'y a que des liens absolus. Un problème DNS est peut être donc une piste.
Bonjour,
Je n'ai pas tout relu. Mais avez-vous :
* Une seule version de PHP et si oui laquelle ?
* Deux versions de PHP avec chacune réglées par **.ovhconfig** et si oui lesquelles ?
Pour ma part,
Je n'ai qu'une ovhconfig dans mon ftp… en 7.1
je suis toujours bloqué avec cette situation, je commence à m'inquiéter sérieusement.
je suis toujours bloqué avec cette situation, je commence à m'inquiéter sérieusement.
Bonsoir @FABIENR3
Il m'est difficile de vous aider plus, je ne suis pas du tout compétent en Prestashop.
Comme je vous l'ai suggéré, avez-vous postez sur un forum dédié Prestashop ?
Et ... que disent-ils ?
D'autre part, combien avez-vous de plugins ?
Bonjour,
Non je n'ai pas posté sur forum, ce n'est habituellement pas mon genre…
Je vous remercie toute de même.
En ce qui concerne les modules, j'ai tout désactivé l'un après l'autre afin d'éventuellement identifier, sans succès.
Cordialement
Hormis le changement de version PHP le 20 octobre, de 5.4 à 7… je n'ai fais aucune modif, donc je me dis que le problème peut venir de ça… mais pourquoi 10 jours après…
Hormis le changement de version PHP le 20 octobre, de 5.4 à 7...
Depuis le "Hormis le changement de version PHP le 20 octobre, de 5.4 à 7..." combien de temps a fonctionné votre site ?
Je dirais 10 jours
Donc vous avez du avoir une mise à jour automatique qui s'est mal passée.
Version exacte de PHP ?
Stable ou Stable 64 ?
app.engine.version=7.1
environment=production
app.engine=php
http.firewall=none
container.image=stable
Avez-vous essayé de passer en 8.1 stable64 ?
Ma version Prestashop ne le permets en théorie pas.
Ma version Prestashop ne le permets en théorie pas.
Non je n'ai pas posté sur forum, ce n'est habituellement pas mon genre...
Alors faites le.
Malheureusement pour le moment, pas de solution…
Personne ne s'est penché sur mon problème dans un forum presta.
Pourriez vous Gaston me dire pourquoi PHP admin me mets cela en "Etat" au sujet de mon serveur…
"Ce serveur MySQL fonctionne depuis 13 jour(s), 8 heure(s), 12 minute(s) et 17 seconde(s). Il a démarré le ven. 03 nov. 2023 à 02:04."
Je ne comprends pas pourquoi cette date, mon site à 10 ans…
Je ne comprends pas aussi pourquoi mon portail PHP admin à changer d'arborescence, que ce soit la connexion ou bien les onglets de tables… on dirait que ce n'ai pas le même modèle… je me suis dis que c'était le passage à PHP 7.1… mais en fait non, je suis retourné en 5.6 et j'ai toujours ce portail…
Pouvez vous me donner des explications ?
merci par avance
Bonjour,
Je ne comprends pas pourquoi cette date, mon site à 10 ans…
Parce que OVH fait des mises à jour/migration ou on des incident qui font reboot les serveurs.
mais en fait non, je suis retourné en 5.6 et j'ai toujours ce portail…
Pouvez vous me donner des explications ?
Pareil, OVH fait des mises à jour de phpMyAdmin.
Cordialement, janus57
Bonjour Janus,
Je vous remercie pour cette réponse claire.
Ma problématique ne pourrais elle pas être lier à une de ces migrations ? en effet, mon problème est curieusement arrivé au même moment que cette date…
Cordialement
Bonjour,
Je pense que vous faite fausse route sur cette partie, car ce sont des migrations mineurs.
Pour votre problème il faudrait des logs complets car j'ai pas l'impression d'en avoir vu dans le topic (qui a été squatté).
Cordialement, janus57
Merci pour votre avis,
Ci joint :
[Wed Nov 15 09:21:18 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/admin1038/index.php" aborted: read failed, referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&id_product=25063&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 09:21:18 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/admin1038/index.php", referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&id_product=25063&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 09:21:18 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI, referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&id_product=25063&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 09:21:18 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/admin1038/index.php" aborted: read failed, referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&id_product=25063&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 09:21:18 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/admin1038/index.php", referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&id_product=25063&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 09:21:18 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI, referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&id_product=25063&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 09:21:18 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] End of script output before headers: index.php, referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&id_product=25063&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 10:29:11 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/admin1038/index.php" aborted: read failed, referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&id_product=104&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 10:29:11 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/admin1038/index.php", referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&id_product=104&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 10:29:11 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI, referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&id_product=104&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 10:29:11 2023] [error] [client 52.70.240.171] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/index.php" aborted: read failed
[Wed Nov 15 10:29:11 2023] [error] [client 52.70.240.171] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/index.php"
[Wed Nov 15 10:29:11 2023] [error] [client 52.70.240.171] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI
[Wed Nov 15 10:29:12 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] End of script output before headers: index.php, referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&id_product=104&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 10:55:20 2023] [error] [client 90.46.235.214] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/admin1038/index.php" aborted: read failed, referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&token=c1ae2009c56e9dc788e6eff59664f2ff&id_product=162&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 10:55:20 2023] [error] [client 90.46.235.214] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/admin1038/index.php", referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&token=c1ae2009c56e9dc788e6eff59664f2ff&id_product=162&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 10:55:20 2023] [error] [client 90.46.235.214] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI, referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&token=c1ae2009c56e9dc788e6eff59664f2ff&id_product=162&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 10:55:21 2023] [error] [client 90.46.235.214] [host ------nt.com] End of script output before headers: index.php, referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&token=c1ae2009c56e9dc788e6eff59664f2ff&id_product=162&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 10:58:04 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/admin1038/index.php" aborted: read failed, referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&token=c1ae2009c56e9dc788e6eff59664f2ff&id_product=162&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 10:58:04 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/admin1038/index.php", referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&token=c1ae2009c56e9dc788e6eff59664f2ff&id_product=162&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 10:58:04 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI, referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&token=c1ae2009c56e9dc788e6eff59664f2ff&id_product=162&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 10:58:04 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/admin1038/index.php" aborted: read failed, referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&token=c1ae2009c56e9dc788e6eff59664f2ff&id_product=162&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 10:58:04 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/admin1038/index.php", referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&token=c1ae2009c56e9dc788e6eff59664f2ff&id_product=162&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 10:58:04 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI, referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&token=c1ae2009c56e9dc788e6eff59664f2ff&id_product=162&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 10:58:07 2023] [error] [client 2a01:cb05:4e7:ac00:306d:2dc1:692:9598] [host ------nt.com] End of script output before headers: index.php, referer: https://------nt.com/admin1038/index.php?controller=AdminProducts&token=c1ae2009c56e9dc788e6eff59664f2ff&id_product=162&updateproduct&token=c1ae2009c56e9dc788e6eff59664f2ff
[Wed Nov 15 11:08:18 2023] [error] [client 3.224.220.101] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/index.php" aborted: read failed
[Wed Nov 15 11:08:18 2023] [error] [client 3.224.220.101] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/index.php"
[Wed Nov 15 11:08:18 2023] [error] [client 3.224.220.101] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI
[Wed Nov 15 11:08:20 2023] [error] [client 3.224.220.101] [host ------nt.com] End of script output before headers: index.php
[Wed Nov 15 11:16:23 2023] [error] [client 52.70.240.171] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/index.php" aborted: read failed
[Wed Nov 15 11:16:23 2023] [error] [client 52.70.240.171] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/index.php"
[Wed Nov 15 11:16:23 2023] [error] [client 52.70.240.171] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI
[Wed Nov 15 11:16:25 2023] [error] [client 52.70.240.171] [host ------nt.com] End of script output before headers: index.php
[Wed Nov 15 12:16:09 2023] [error] [client 2001:861:3902:61e0:7cb7:9f81:544b:e055] [host ------nt.com] AH00687: Negotiation: discovered file(s) matching request: /homez.536/------/www/images (None could be negotiated)., referer: https://------nt.com/accueil/52436-kit-rayons-de-roue-arriere-cc-products-60-kx-1986-a-2001-14-pouces.html
[Wed Nov 15 16:11:15 2023] [error] [client 66.249.66.45] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/index.php" aborted: read failed
[Wed Nov 15 16:11:15 2023] [error] [client 66.249.66.45] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/index.php"
[Wed Nov 15 16:11:15 2023] [error] [client 66.249.66.45] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI
[Wed Nov 15 16:11:18 2023] [error] [client 66.249.66.45] [host ------nt.com] End of script output before headers: index.php
[Wed Nov 15 16:11:20 2023] [error] [client 23.22.35.162] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/index.php" aborted: read failed
[Wed Nov 15 16:11:20 2023] [error] [client 23.22.35.162] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/index.php"
[Wed Nov 15 16:11:20 2023] [error] [client 23.22.35.162] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI
[Wed Nov 15 16:11:21 2023] [error] [client 23.22.35.162] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/index.php" aborted: read failed
[Wed Nov 15 16:11:21 2023] [error] [client 23.22.35.162] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/index.php"
[Wed Nov 15 16:11:21 2023] [error] [client 23.22.35.162] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI
[Wed Nov 15 16:11:22 2023] [error] [client 23.22.35.162] [host ------nt.com] End of script output before headers: index.php
[Wed Nov 15 16:11:23 2023] [error] [client 23.22.35.162] [host ------nt.com] End of script output before headers: index.php
[Wed Nov 15 16:11:23 2023] [error] [client 185.191.171.10] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/index.php" aborted: read failed
[Wed Nov 15 16:11:23 2023] [error] [client 185.191.171.10] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/index.php"
[Wed Nov 15 16:11:23 2023] [error] [client 185.191.171.10] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI
[Wed Nov 15 16:11:24 2023] [error] [client 185.191.171.10] [host ------nt.com] End of script output before headers: index.php
[Wed Nov 15 16:13:39 2023] [error] [client 23.22.35.162] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/index.php" aborted: read failed
[Wed Nov 15 16:13:39 2023] [error] [client 23.22.35.162] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/index.php"
[Wed Nov 15 16:13:39 2023] [error] [client 23.22.35.162] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI
[Wed Nov 15 16:13:40 2023] [error] [client 23.22.35.162] [host ------nt.com] End of script output before headers: index.php
[Wed Nov 15 16:16:13 2023] [error] [client 52.70.240.171] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/index.php" aborted: read failed
[Wed Nov 15 16:16:13 2023] [error] [client 52.70.240.171] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/index.php"
[Wed Nov 15 16:16:13 2023] [error] [client 52.70.240.171] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI
[Wed Nov 15 16:16:14 2023] [error] [client 52.70.240.171] [host ------nt.com] End of script output before headers: index.php
[Wed Nov 15 16:21:16 2023] [error] [client 52.70.240.171] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/index.php" aborted: read failed
[Wed Nov 15 16:21:16 2023] [error] [client 52.70.240.171] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/index.php"
[Wed Nov 15 16:21:16 2023] [error] [client 52.70.240.171] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI
[Wed Nov 15 16:21:18 2023] [error] [client 52.70.240.171] [host ------nt.com] End of script output before headers: index.php
[Wed Nov 15 16:22:47 2023] [error] [client 178.175.148.172] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/index.php" aborted: read failed
[Wed Nov 15 16:22:47 2023] [error] [client 178.175.148.172] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/index.php"
[Wed Nov 15 16:22:47 2023] [error] [client 178.175.148.172] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI
[Wed Nov 15 16:22:48 2023] [error] [client 52.70.240.171] [host ------nt.com] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.536/------/www/index.php" aborted: read failed
[Wed Nov 15 16:22:48 2023] [error] [client 52.70.240.171] [host ------nt.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.536/------/www/index.php"
[Wed Nov 15 16:22:48 2023] [error] [client 52.70.240.171] [host ------nt.com] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI
Bonjour,
possible d'avoir le contenu du ovhconfig ?
Le nom de domaine (en MP si vous ne souhaitez pas le publier) ?
Vous avez plusieurs sites sur un même hébergements ?
P.S. pouvez-vous utiliser la balise code 
pour rendre le message plus "digest" ?
Cordialement, janus57
Bonsoir,
juste un site sur l'hébergement.
ci joint :
container.image=stable
environment=production
app.engine=php
http.firewall=none
app.engine.version=5.6
Toutes mes excuses, à vrai dire je ne sais comment faire… : P.S. pouvez-vous utiliser la balise code pour rendre le message plus "digest" ?