Bug when changing the plan, no response from support.

Domains and Hosting
22

hehehe, this time it was my fault—I wrote half the message in French so you wouldn't have to suffer too much :joy: :joy:

23

Hello

I think they’re testing the limits of my courtesy.
My message from the 4th, their response today...

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24

There you go.

I suspected it, but I find it disgusting.
It’s impossible to take advantage of the promotion even though I signed up more than 15 days before the deadline...

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25

And what did OVH support say to you on the phone?

26

Hello

I haven't been able to reach them by phone. I tried several times but there was too much waiting.
However, they are forwarding it to the complaints department to see if a concession is possible.
I have to say that this morning I already transferred one of my domains to another provider and I will transfer the others as soon as I have time. They must have noticed.
This is not the first time an OVH bug has cost me money; this time it's the last straw.